Colleen Strong Email & Phone Number

Philadelphia, Pennsylvania

Ensure customer satisfaction and loyalty by expediting and resolving a wide variety of customer requests and inquiries, close 20 sales a day. Cultivate a strong product and market knowledge to act as a resource by advising customers’ toward solutions by actively listening effectively and efficiently, while communicating clearly and concisely to resolve customer questions.Processing customer requests, and obtaining orders via website and other method of communication.Initiate… Show more Ensure customer satisfaction and loyalty by expediting and resolving a wide variety of customer requests and inquiries, close 20 sales a day. Cultivate a strong product and market knowledge to act as a resource by advising customers’ toward solutions by actively listening effectively and efficiently, while communicating clearly and concisely to resolve customer questions.Processing customer requests, and obtaining orders via website and other method of communication.Initiate telephone calls to customers to follow-up on orders previously quoted and/or expanding on those opportunities, including up-selling.Adhere to corporate and sales procedures to ensure independent dealers grow and prosper as well as creating revenue for the company.Resolve issues related to delivery of services.Duties:Working with the AS400 computer system currently and soon the Netsuite systemDevelop and cultivate relationships with dealers by providing excellent customer service Understands and interprets specifications while providing technical information to develop accounts to maintain those relationshipsEnsure customer satisfaction by moderating leadsGenerate revenue for dealers and Almo Show less

Warrington, Pa

Demonstrating various Cardiovascular and Strength training workouts that are performed in the water with creativity and personality Added 3% more participantswww.cornerstoneclubs.comI also provide several Summer Aquatic Fitness Programs in the area, as well as teaching regularly at the Heritage Creek Senior Center in Warminster, PA

Horsham, Pa

Confer with internal and/or external customers in order to provide information about products and/or services such as processing customer requests, orders, canceling accounts or obtaining detail of complaints over the phone or other method of communication. Close 30 to 50 sales a day.Make outbound calls relating to the product or service according to the Brand Teams’ requirements, including scripted massages, and sometimes follow-up to a customer inquiry.Resolve customer questions and… Show more Confer with internal and/or external customers in order to provide information about products and/or services such as processing customer requests, orders, canceling accounts or obtaining detail of complaints over the phone or other method of communication. Close 30 to 50 sales a day.Make outbound calls relating to the product or service according to the Brand Teams’ requirements, including scripted massages, and sometimes follow-up to a customer inquiry.Resolve customer questions and concern effectively and efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding.Ensure customer satisfaction and loyalty by consulting with customers, assisting customers, and resolve a wide variety of customer requests, inquiries, and complaints.Document customer interactions and transactions, recording details of inquiries, complaints, comments and actions taken, including Adverse Events. Show less

Www.Anthonysylvan.Com

Coordinates technicians for service calls and new constructionOrganize and execute all clients needs for new and existing poolsUtilize computer technology associated with job responsibilitiesImprove profits in the retail division of the companyResults in percentage above average over other retail storesClosing 10 to 20 sales calls for Seasonal PackagesPromoted to executive branch administration support and executed customer service on a national levelUtilize computer… Show more Coordinates technicians for service calls and new constructionOrganize and execute all clients needs for new and existing poolsUtilize computer technology associated with job responsibilitiesImprove profits in the retail division of the companyResults in percentage above average over other retail storesClosing 10 to 20 sales calls for Seasonal PackagesPromoted to executive branch administration support and executed customer service on a national levelUtilize computer skills including Internet and DatabasesParticipate in Skillpath classes and The Phone Doctor to improve my performance within the company Show less

Administrative AssistantCollate and organize Promotional Materials for bidding jobsResults in contracting construction opportunities for the companyMarketing Assistance

Design marketing solutions for clients business needs for Trade Shows & ExpositionsContact and maintain an existing customer base while generating new leads, work quotation and prices to maximize profit margin Results increase 10% for companyUse of database and internet to retain information about companiesCollaborate with others to design marketing materials

Chalfont, Pa

Responsible for Event Sales for the Balcony Room, Upper Pool and Pavilion Grove Utilize advertising, marketing and networking to generate clients for a twenty percent gain in profitsInvolved in writing contracts, r/r preparation and budget preparation for eventsResults a 5% increase in membership and events booked

B.S, Early Childhood Education And Teaching

A.A.S, Human Services, General