Advocate relevant initiatives between civilian employers, members of the Guard and Reserve, their families, and their communities through multiple outreach efforts including social media, press releases and face to face presentations to audiences from 1 to 2,000 people.Actively participate in single day and multi-day forums, conferences, trade shows, hiring events and panels speaking to the tangible value National Guardsmen, Reservists, veterans, their families bring to the Civilian… Show more Advocate relevant initiatives between civilian employers, members of the Guard and Reserve, their families, and their communities through multiple outreach efforts including social media, press releases and face to face presentations to audiences from 1 to 2,000 people.Actively participate in single day and multi-day forums, conferences, trade shows, hiring events and panels speaking to the tangible value National Guardsmen, Reservists, veterans, their families bring to the Civilian workplace.Educate, recognize and applaud employers whose policies and actions support their employees' participation in the Guard and Reserve. Presentations occur in a variety of environments and formats ranging from onsite 3 person staff meetings to globally televised events .Inform and educate service members, their civilian employers and military leadership of their rights and responsibilities under the Uniformed Services Employment and Reemployment Rights Act (USERRA)through informative, humorous, and engaging presentations. Provide no charge resources to initiate inquiries and receive prompt answers for service members, their families and employers.Liase with other support organizations (locally, nationally, internationally) to ensure Guardsmen, Reservists, veterans and their families understand resources available in the local community while home or when deployed.Pursue additional civilian and military educational opportunities to remain relevant, anticipate change and effectively change course quickly. Show less

Certified on all 2018 HEDIS Measures. Developed elements of abstraction training and testing materials for members of the HEDIS team.Retrieved, integrated and abstracted information from multiple paper and electronic systems (Cerner, EPIC, state databases,fax servers, etc.) for Medicare, Medicaid and Commercial plans. Performed outreach to physician offices, hospitals and other facilities to obtain missing charts, and records.Overread responsibilities for CIS, IMA, ABA, CDC, MRP,… Show more Certified on all 2018 HEDIS Measures. Developed elements of abstraction training and testing materials for members of the HEDIS team.Retrieved, integrated and abstracted information from multiple paper and electronic systems (Cerner, EPIC, state databases,fax servers, etc.) for Medicare, Medicaid and Commercial plans. Performed outreach to physician offices, hospitals and other facilities to obtain missing charts, and records.Overread responsibilities for CIS, IMA, ABA, CDC, MRP, TRC.Developed and maintained Vendor issues log for Vendor Management team weekly meetings.Acted and unofficial technology trainer to members of HEDIS abstraction team. Show less

Developed and implemented complete contract management systems for 2 DOE contracts totaling over $150M as a contractor to Duke Energy. Duties included documentation of contract change management in accordance with Federal (FAR, DFAR) and State regulations. Managed and documented internal and external Contract Management meetings with all stakeholders (Project Managers, Product Managers, Engineering, Quality Assurance, Field Technicians, Testing Lab, Legal/Compliance.)

Created Strategic Sourcing Practice resulting in $181M savings on first 6 categories. Designed and developed a Supplier Performance Practice to include vetting and ongoing SPM metrics.Supported global Requests for Proposals in austere enviroments focussing on Base Operations and Support Services and temporary power generation.Developed a Global Logistics and transportation organization to include Business Processes with controls.

Lead/managed a volunteer staff for a large professional networking and educational outreach organization. Managed 2,200+ member roster and social media board. Provided adhoc reports and trends to Outreach Leadership team. Participated in several best practice panels teaching other organizations how to create or improve their existing programs.

Non-profit experience. Volunteer recruiting/interviewing/matching. Marketing, Outreach and Database management of profit and non-profit organizations in Contra Costa and Alameda Counties.

Provided customer facing pre and post sales support in Global Outsourcing Practice. Developed comprehensive hardware, software and professional service based solutions in North America, Europe and Asia. Leveraged existing best practices with 3rd party components to improve Customer Satisfaction, regulatory compliance and fiscal performance. Participated in first comprehensive Contract Management and Global Vendor Management program. Negotiated project specific pricing, Service Level Agreements… Show more Provided customer facing pre and post sales support in Global Outsourcing Practice. Developed comprehensive hardware, software and professional service based solutions in North America, Europe and Asia. Leveraged existing best practices with 3rd party components to improve Customer Satisfaction, regulatory compliance and fiscal performance. Participated in first comprehensive Contract Management and Global Vendor Management program. Negotiated project specific pricing, Service Level Agreements (SLAs) and other performance metrics with other information technology and other telecommunication providers. Show less

Negotiated client-side contracts for direct and indirect sales channels. Quantified, evaluated and mitigated business risk associated with direct and third-party products and services.Created successful competitive offers by integrating requirements with Legal, Federal Regulations, local laws, cultural assessments and business requirements.Advised and developed Sales negotiation strategy resulting in contracts exceeding $155M per Annum.Implemented first global contract… Show more Negotiated client-side contracts for direct and indirect sales channels. Quantified, evaluated and mitigated business risk associated with direct and third-party products and services.Created successful competitive offers by integrating requirements with Legal, Federal Regulations, local laws, cultural assessments and business requirements.Advised and developed Sales negotiation strategy resulting in contracts exceeding $155M per Annum.Implemented first global contract management system resulting in improved contract compliance, increased revenue and decreased churn.Developed and implemented first vendor report card to evaluate technologies and performance against Service Level Agreements. Show less

Directed and matrix managed Fortune 500 opportunities in the West Area.Evaluated proposal requests for financial and technical feasibility in both Public and Private sectors.Consistently exceeded Annual Revenue targets resulting in $146M in contract revenue.Developed multi-vendor cross-functional teams to meet customer's global requirements.Established strategic marketing and sales plans with Account Teams.

Strategic Opportunity Management -- Lead strategic sales campaign from initial contact through contract signature. Teams leveraged existing and 3rd party services in final solution. Negotiated nonstandard agreements with internal and external organizations. Application Support Manager -- In field product management for complex voice applications. Call center consulting and design. Technical Presentations to CXO.Educator -- Sales Training, Product/Service Training, Course… Show more Strategic Opportunity Management -- Lead strategic sales campaign from initial contact through contract signature. Teams leveraged existing and 3rd party services in final solution. Negotiated nonstandard agreements with internal and external organizations. Application Support Manager -- In field product management for complex voice applications. Call center consulting and design. Technical Presentations to CXO.Educator -- Sales Training, Product/Service Training, Course Creation, Coaching and Development throughout the US.Sales -- Complex voice and data service solutions to Fortune 500 in Southern CA. Show less