• Prepare prequalifications, proposals and presentations, including strategy development• Research clients, markets and potential opportunities• Create digital and print marketing collateral that adheres to the JP Cullen brand guidelines• Storytelling, writing, editing and proofreading • Develop, draft, edit, organize and proof content for awards, blog, internal communications, brochures, press releases, project descriptions, proposal content, etc.• Coordinate professional photography• Promote and keep up-to-date on projects I am assigned to throughout construction (capturing photos of milestones/stories/case studies, conduct client surveys, adding to website, press releases, updating database, speaking nominations, etc.)• Coordinate special events (e.g. groundbreakings, ribbon cuttings, project tours, etc.)• Update employee, project and client data in database• Proofing of marketing materials• Update website, blog, social media, etc. as needed

o Facilitated the proposal and interview process, working with leadership, business development and studio staff throughout the firm to pull together customized and compelling responses to RFPso Planned and implemented strategic PR promotionso Wrote and created awards submissions for firm projects and employeeso Coordinated the design of proposalso General support for marketing departmento Coordinated and assisted with development of presentation materialso Developed and maintained marketing collateralo Assisted with firm and studio event coordinationo Developed new content for collateralo Website, blog creation and other writing support as needed

• Streamlined communication regarding construction timeline to stakeholders • Worked closely with the contractor and the City of Milwaukee on stakeholder needs and traffic control• Developed public information communication pieces with graphic design team and weekly newsletter with relative and up to date content • Served as liaison between stakeholders and the City of Milwaukee• Planned and lead weekly and bi-weekly meetings • Partnered with Public Relations consultant on messaging and social media• Wrote and coordinate weekly social media content calendar for clients along with monthly social media reports

• Developed new communication standards regarding educational materials, setting a new process for communications between clinical staff, office staff, and graphic designers.• Managed team of graphic designers to continually update patient education materials while adhering to brand guidelines.• Served as first point-of-contact with customers, providing efficient service and a seamless transaction through printing and shipping of materials.• Supported executive team by project managing new communications materials, from creation to execution.• Planned and coordinated vendor booth at yearly trade show.• Maintained smooth internal operations by doing inventory, purchasing, and scheduling the executive team.

• Brainstormed, edited, and designed dynamic marketing pieces that represented the company brand and drove customer traffic.• Regularly updated the company website with timely, accurate content to increase sales.• Created content for weekly newsletter, published electronically to over 1,000 subscribers through email marketing software; provided reporting on open and click through rates.• Boosted email open rates by 50%.• Created agendas and facilitated regular office team meetings.• Provided exceptional customer service via phone and emails from customers, clients, and staff.• Represented the company in a quarterly Gallery Night event for the Milwaukee-area community; providing refreshments, marketing materials, and a sales opportunity for all visitors.

• Assisted guests with check in and check out procedures• Resolved customer service issues promptly to ensure a positive guest experience • Supported other departments with invoice needs

• Created, designed and distributed marketing pieces for spring event• Updated company website• Produced and distributed press releases weekly