Collette Crowley Email & Phone Number

London, England, Gb

St. Albans, England, United Kingdom

St Albans, United Kingdom

Auckland, New Zealand

Provides administrative and secretarial support to Partners, EDs and Senior Managers in the Auckland Assurance team, also supports Learning and Development Teams in Australia and New Zealand.Someone not afraid to make decisions and take responsibility; dealing with multiple tasks and activities on a daily basis. Consistently demonstrates a good knowledge and understanding of all roles across the division, which enables delivery of what is required often within tight deadlines. Highly… Show more Provides administrative and secretarial support to Partners, EDs and Senior Managers in the Auckland Assurance team, also supports Learning and Development Teams in Australia and New Zealand.Someone not afraid to make decisions and take responsibility; dealing with multiple tasks and activities on a daily basis. Consistently demonstrates a good knowledge and understanding of all roles across the division, which enables delivery of what is required often within tight deadlines. Highly flexible, resilient and able to deal with complex challenges. The role involves the co-ordination of New Zealand’s Learning and Development within the Asia/Pacific region of EY and acting as the main point of contact for all internal training and professional CA qualification requirements across all New Zealand offices. It also requires the co-ordination of the training calendar, participant lists, facilitators, training rooms, catering and content for each course that is run. Organising travel and itineraries for staff travelling domestically or internationally for training. Due to the nature of Audit our staff are often absent from the office, as a result the role is undertaken with a high degree of autonomy; identifying and resolving queries on a day-to-day basis on behalf of the Assurance and Learning and Development Teams. Show less

Auckland, New Zealand

Responsible for proof reading legal documents, organising catering for team meetings and other general administrative duties. Improved processes and archived to make the team more efficient and environmentally friendly.

St. Albans

http://www.labrums.co.uk/Managing the CST staff to ensure clients received high levels or service and that turnaround times were met.Responsible for monthly billing, debtor management and financial reporting.Conducting preliminary performance reviews with CST to ensure they met the client service goals and that areas for improvement were identified and addressed.Monitoring client satisfaction to ensure high standards were maintained.

London, United Kingdom

Office Manager and supporting the CEO, Managing, Creative and New Business Directors by providing effective diary management, general administration and being the first point of contact for all clients.Similar administrative duties were provided to all Accounts Teams.Responsibilities included:Co-ordinating diaries for Directors, Account Teams and external contacts Organising travel and accommodation requirementsCollating expense forms and completing timesheets… Show more Office Manager and supporting the CEO, Managing, Creative and New Business Directors by providing effective diary management, general administration and being the first point of contact for all clients.Similar administrative duties were provided to all Accounts Teams.Responsibilities included:Co-ordinating diaries for Directors, Account Teams and external contacts Organising travel and accommodation requirementsCollating expense forms and completing timesheets for the DirectorsUpdating the website with all new client workPreparing and sending press releases for breaking workDealing with all incoming calls, paper mail and visitorsSkills Required:Excellent time managementAbility to be organised and prioritise dutiesAbility to communicate at all levels to build rapport and relationships Show less

Education record

Three B-C grade A Levels One C grade A S Level 10 A* - C grade GCSE's A* in additional short course GCSE

Education record

Social styles and versatility training Anti-Bribery & You web based learning Code of Conduct web based learning Resilience training Health.