• Performed all processes of on-boarding new employees.• Backup for HR manager, making verbal phone offers and implementing employment decisions.• Helped train other HR team members and assisted management with interviews and investigations.• Ran new hire orientation twice weekly

• Secure and analyze information to make and approve decisions on all short-term disability claims. • Communicated with employees to inform them of claim status and what to expect in the claim process. • Performed 75-100 claim related tasks per day.• Provided prompt response to employees or employers to problem solve issues.• Drafted and sent appropriate correspondence regarding claim approval or denial.• Assisted in training new examiners when needed.• Back up support to team to provide work overflow assistance.• Managed complex work- flow of claim process to ensure accurate and timely claim decisions.• Ensured the confidentiality of communications relative to claims management with regards to HIPAA

• Coordinated with team members to assist with their workload and team workflow • Communicated with employees to inform them of leave status and their responsibilities • Oversaw the return to work process for those employees returning from extended FMLA leave• Drafted and sent appropriate correspondence regarding leave approval or denial.• Investigate, secure, analyze metadata pertaining to employee’s leave eligibility• Provide accurate and appropriate leave information to employees, employers, etc.• Problem solve through effective written and oral communication• Identify file discrepancies and outstanding issues. • Processed 75-100 leave related tasks per day.

• Partner with management to interview potential candidates• Help to craft and cultivate our new hire training• Coordinate candidate onboarding process • Monitor and maintain office supplies• Conducted new hire orientation and new hire tours for 20 or more employees• Schedule new hire training and coordinate their first day on shift• Maintain candidate and client files electronically and hard copy• Assist employees with new hire paperwork and benefits enrollment, records management• Provide administrative assistance to the Human Resources Manager• Join the Human Resources Manager in conducting HR investigations in Operations• Extensive use of office software, MS outlook, and spreadsheets to track employee information• Collaborated to create Administrative Assistant written procedures• Safety team member• Processed payroll for 250 employees

Payroll processing . Extensive SAP-Sheeting jobs, purchase orders, hours moves, vendor/customer creation . Submitted permanent new hires benefits, payroll, application paperwork .Posted company invoicing and employee expense forms for reimbursement .DOT Inspector for office, responsible for DOT Logs, and monitoring of both JJ Keller and Encompass website for Driver Violations .DOT Certified new drivers .Processed payroll for 75 employees.

Administrative support to HR Supervisor -Assisted temporary new hires with Campus tour and initial training -Tracked employee attendance, training, accolades through Excel database -Processed weekly company payroll for 215 employees -Submitted permanent new hires benefits, payroll, application paperwork -Posted company invoicing and employee expense forms for reimbursement

- Assists case managers, social workers, and other staff with reports, outreach Scheduling appointments, service eligibility and government requirements - Extensive client contact: in-home assessments, front desk, phones, Medicaid, SSI - Processed payments, government forms, checks, and other paperwork - Visited clients in their home to determine Meals on Wheels eligibility

-Made client room reservations over the phone and in person. Checked clients in, answered multi-line phone system.

- Worked with county and state regulatory agencies, 80-100 ongoing clients, walk-in – clients, vendors, company’s corporate office - Arranged accommodations and conferences for visiting corporate staff - Data entry of customer information, tests and test results, samples, new accounts, etc. - Assisted customers at the counter and on multi-line phone system - Ordered office supplies and inventory

- Prepared estimates, pre-liens, material submittals, and state bid packages - Client invoicing, accounts receivable, bank reconciliations, timecards, payroll, taxes