- Meeting and greeting clients - Organising refreshments and lunches - Booking boardrooms - Scanning of documents on to NAV- Answering phones, transferring calls and taking messages - Dealing with ad hoc requests from clients - Updating manuals - Preparing couriers - Photocopying incoming and outgoing faxes - Distributing incoming mail and recording outgoing mail

- Responsible for offering satisfactory solutions to clients, as part of a personalized client service, processing portfolio reports, surrender/withdrawal applications, fund switches queries, in general any doubts client may have in respect to his/herinvestment portfolio.- Responsible for applications for new business investments, brought to me by IFA's. - Completing Compliance procedure for new clients whilst keeping records up to date with latest compliance requirements by F.C.S - Responsible for examination of application packs, procuring the correct compliance documents while assuring that all documents are in line with FSC regulations. - Assisting my boss in procuring fund fact information on selected funds considered by him a suitable choice for the client, completing investment applications on client’s behalf and submitting it to the corresponding company, assuring that applications meet with each companies criteria, thus ensuring a swift placing of the investment.- Responsible for the follow up of new business applications by liaising with each party involved. - Responsible for correct treatment and preservation of files and correspondence. - Responsible for updating a bespoke client system with varying units and fund price value for reporting purposes.

A diversified role of administration, accounts and secretarial duties involving full responsibility for customs transactions on importing and exporting goods for Gibraltar.- Reconciling invoices with customs declarations. - Preparing & reconciling sales statistics and reports for suppliers. - H. R. responsibilities for entire company. - Maintenance of duty account on imports and reconciliation of same accounts. - Follow up on suppliers and their deadlines. - Liaising with the Gibraltar Customs department on import issues. - Organization of my directors diary.- Responsible for ordering and maintaining stationary.- Filtering of telephone calls and requests for appointments.

This was a temporary position as a substitute manager to cover a sick leave. My main duties involved the daily running of the hotel restaurant, whilst ensuring all internal and external clients received top quality service and produce. I also procured top of the range market products and suppliers. I managed a team of 10 members and organised many corporate events during the 3 months.

My duties consisted of:- Receiving emails daily, monitoring and responding accordingly.- Management and maintenance of purchase and sales ledgers..- Invoicing and Credit Control.- Bank reconciliation and Cash Book.- Preparation of accounts for head office .- Compiling pipeline reports for head office.

Pursuing outstanding debts with agencies in Spain, U.K, Ireland and Dubai, these agencies had sold properties via Andalucía Dream Homes but had not paid the company for its service provision of clients or leads.This company was about to go into voluntary liquidation and was seeking to collect as much outstanding monies as possible. I was successful on 50 - 60% collection of the target figure which was substantial.

- Set up and organization of our office in Jerez de la Frontera.- Selection of suitable staff for sales roles.- Budget control for the Jerez Office.- Correct handling and bookkeeping entry procedure for deposits on properties.- Bank reconciliation on all Jerez office monies. - Preparation of property and financial pipeline reports for head office.- After sales care and attention to clients.

In my role with this company I was responsible for the following:- Receipt and correct distribution of reserve deposits to agents. - Monitoring exchange rates on sterling monies.- Vigilance of exchange reports and the subsequent invoicing of fees.- Credit Control and timely liquidation of invoices as per contracts.- Collate Sales Information for further reporting purposes.- Maintenance of manual pipeline including Fees and Units.- Pay Roll of Commissions to staff and U.K branches.- Monthly Accruals.- Preparation of Monthly Management Reports for the United Kingdom.

Front of house management and Public Relations. Employing suitable team members. Procuring first class stock suppliers. Organising and pricing events. Marketing and Publicity. Compiling and pricing menus in order to offer the clientele quality produce and service. We opened a second business in Seville in 1996 which is very successful also.

Sales and purchase ledger entries, invoicing, weekly and monthly payroll, petty cash, bank, reconciliation, and complete preparation of ledgers to trial balance.