Collette Carson Email & Phone Number

Netmanage, Inc.,North Andover, MA 1993 - 1999A developer and vendor of networking software products.Managed worldwide contract administration and revenue recognition approval policies and processes. Drafted and negotiated corporate, government, end-user, OEM, channel, source, pre-release, confidentiality, demonstration, and consulting agreements for intellectual property licensing and distribution. Resolved agreement terms and compliance issues. Designed and implemented contract status and non-standard agreement tracking systems. Managed legal administrative staff• Negotiated over 500 strategic partner agreements accounting for 80% of corporate revenue.• Simplified internal procedures and agreements to facilitate timely contract execution.• Designed standard data sheet to expedite Corporate Business Profile request responses.• Developed FAR/DFAR database detailing compliance and/or non compliance status.• Developed standard responses to most frequently requested FAR/DFAR Certifications.• Expedited agreement drafting and review by migrating to a secure server based system.

Senior Contracts Administrator:Bachman Information SystemsBurlington, MA 1990 – 1993A developer and vendor of computer aided software engineering products.Developed and implemented policies and procedures supporting the new Sales Operations Team. Negotiated license, consulting, maintenance, marketing and joint development agreements. Conferred with account managers, legal counsel and decision makers to resolve issues. Drafted agreement templates. Conducted interdepartmental meetings to improve customer satisfaction, operating procedures and communication. Oversaw order entry, contract fulfillment, revenue allocation and sales commission databases. Managed a staff of three.• Negotiated master contracts with nine state governments.• Proposed and implemented a practice extending North American negotiated discounts to customers’ international affiliates which shortened sales closure time and increased sales revenue.• Negotiated agreements worth $18 million dollars in gross revenue during 1992.• Developed sales, GSA requirements, non-standard agreements and agreement status reporting.• Teamed with the information technology group to improved order entry and fulfillment systems.

DRI/McGraw-HillLexington, MA 1979 - 1990A $60 Million economic forecasting and database delivery firm.Managed commercial, government and joint venture contract administration. Developed policies and procedures, including billing and royalty payment procedures. Managed sales reporting, compensation, revenue allocation and commercial price databases, and subscription fulfillment (including end user access to proprietary data). Tracked client-related profit and loss activity. Implemented and tested billing and revenue tracking system upgrades. Enforced compliance with corporate policies and terms of the Multiple Award Schedule Contract with the U.S. Government - designated as company’s GSA security officer. Prepared and managed a $60K/year budget to support contract and information management activities. Managed a staff of nine. • Designed and Implemented on-line tools to:- monitor contract status and non-standard contracts terms and invoicing requirements.- assess pricing strategies, sales performance and the effect of proposed price changes- expedite production of a Commercial Price List.- calculate sales compensation.- secure database and system applications for authorized user access.- audit daily transactions to for accuracy of contract fulfillment, billing and revenue reporting, database security, and user access rights to proprietary data and applications.• Reduced mainframe costs by 20%/yr by converting mainframe reporting applications to PCs.• Saved 70 man hours/month and achieved four day reduction in end of month closing cycle by consolidating corporate billing and revenue databases which eliminated duplicate data entry..