Collette Zapf Email & Phone Number

Fayetteville, Ga, Us

Coconut Creek, Fl

Dynamic and accomplished leader with a strong background in Operations and Product roles, complemented by expertise in Sales, and Client Success. Driving operational excellence, fostering team growth, and delivering exceptional results.Strategic Operations Leadership: Proven track record of providing strategic direction and overseeing all aspects of operations to drive organizational success. Skilled in developing and executing operational strategies, optimizing processes, and ensuring seamless execution of business initiatives.Sales and Client Success Management: Adept at developing and implementing sales and client success strategies to drive revenue growth and enhance customer satisfaction. Experienced in building and nurturing client relationships, leading high-performing teams, and implementing effective account management practices.Product Management: Strong expertise in leading cross-functional teams and managing products from conception to delivery. Proficient in planning, resource allocation, risk management, and ensuring timely and successful outcomes.Analytical Problem-Solving: Exceptional analytical and problem-solving skills, utilizing data-driven insights to identify and resolve complex operational challenges. Experienced in implementing process improvements, optimizing workflows, and driving operational efficiencies.Leadership and Team Development: Proven ability to inspire and lead teams towards achieving organizational goals. Skilled in fostering a collaborative and high-performing work culture, coaching and mentoring team members, and building cohesive and motivated teams.Continuous Improvement and Change Management: Committed to driving continuous improvement initiatives to enhance operational effectiveness and adapt to changing market dynamics. Experienced in change management, process reengineering, and implementing best practices to drive business growth.

Answer phones, schedule patients, maintain patient files, verify insurance

Perform human resource duties including payroll and benefits (vacation pay, health insurance, open enrollment, FMLA), new hire paperwork and orientation, train new hires and managers on new policies, process new hire paperwork, maintain employee files, calculate daily balancing and research discrepancies, order supplies, set up office equipment, work with corporate managers to establish productivity levels and budgets on weekly/monthly basis, data entry into spreadsheets.)