As a highly skilled Director, I provide strategic and operational leadership in the design, development, implementation, and support of advanced information systems and technology solutions. I am responsible for directing and managing IT business, engineering, and software development functions, ensuring the efficient utilization of resources to drive organizational growth and success. I excel in vendor management and contract negotiations, leveraging strategic partnerships to maximize value and enhance technology capabilities. Additionally, I build and maintain strong relationships with leadership teams, stakeholders, and department heads to foster collaboration and alignment with strategic goals.• Develop an IT infrastructure that supports a global presence of communications and video production.• Oversee the development of IT systems that support and strengthen JHM as a fully integrated network. • Functions as a key member of the senior management team and as an advisor and leader to management on technology matters.• Supports the mission and values of JHM, and ensures that information systems and information technology strategies align with that mission and vision.• Builds strong relationships with ministry leadership to build trust and support, and to optimize customer satisfaction at all levels.• Develops and communicates the information systems strategic plan and vision at all levels of the organization.• Develops standards and procedures for the selection, implementation, integration of systems.• Oversees information security policies and procedures to ensure regulatory compliance and appropriate levels of internal controls.• Demonstrate appropriate staffing and budgetary management to remove performance barriers and maximize available resources. • Mentors, develops and hires a strong, servant oriented teams.• Maximizes staff performance and technical expertise through clearly defined objectives, training, and performance evaluation

As a highly skilled Director, I provide strategic and operational leadership in the design, development, implementation, and support of advanced information systems and technology solutions. I am responsible for directing and managing IT business, engineering, and software development functions, ensuring the efficient utilization of resources to drive organizational growth and success. I excel in vendor management and contract negotiations, leveraging strategic partnerships to maximize value and enhance technology capabilities. Additionally, I build and maintain strong relationships with leadership teams, stakeholders, and department heads to foster collaboration and alignment with strategic goals.• Develop an IT infrastructure that supports a global presence of communications and video production.• Oversee the development of IT systems that support and strengthen JHM as a fully integrated network. • Functions as a key member of the senior management team and as an advisor and leader to management on technology matters.• Supports the mission and values of JHM, and ensures that information systems and information technology strategies align with that mission and vision.• Builds strong relationships with ministry leadership to build trust and support, and to optimize customer satisfaction at all levels.• Develops and communicates the information systems strategic plan and vision at all levels of the organization.• Develops standards and procedures for the selection, implementation, integration of systems.• Oversees information security policies and procedures to ensure regulatory compliance and appropriate levels of internal controls.• Demonstrate appropriate staffing and budgetary management to remove performance barriers and maximize available resources. • Mentors, develops and hires a strong, servant oriented teams.• Maximizes staff performance and technical expertise through clearly defined objectives, training, and performance evaluation

As a highly skilled Director, I provide strategic and operational leadership in the design, development, implementation, and support of advanced information systems and technology solutions. I am responsible for directing and managing IT business, engineering, and software development functions, ensuring the efficient utilization of resources to drive organizational growth and success. I excel in vendor management and contract negotiations, leveraging strategic partnerships to maximize value and enhance technology capabilities. Additionally, I build and maintain strong relationships with leadership teams, stakeholders, and department heads to foster collaboration and alignment with strategic goals.• Develop an IT infrastructure that supports a global presence of communications and video production.• Oversee the development of IT systems that support and strengthen JHM as a fully integrated network. • Functions as a key member of the senior management team and as an advisor and leader to management on technology matters.• Supports the mission and values of JHM, and ensures that information systems and information technology strategies align with that mission and vision.• Builds strong relationships with ministry leadership to build trust and support, and to optimize customer satisfaction at all levels.• Develops and communicates the information systems strategic plan and vision at all levels of the organization.• Develops standards and procedures for the selection, implementation, integration of systems.• Oversees information security policies and procedures to ensure regulatory compliance and appropriate levels of internal controls.• Demonstrate appropriate staffing and budgetary management to remove performance barriers and maximize available resources. • Mentors, develops and hires a strong, servant oriented teams.• Maximizes staff performance and technical expertise through clearly defined objectives, training, and performance evaluation

Over two decades experience leading medium to enterprise-sized Strategy, Assessment, Transaction or Sourcing Management engagements. As Principal Consultant I lead advisory teams in the delivery of different delivery Methodologies and tools in support of client sourcing initiatives, managing development of strategy and assessments, development of business requirements,project plans, vendor selections, financial modeling, RFP, RFQ or RFI creation, contract negotiations and post selection implementation, management and administrative actions, Development of Continuity of Operations Plans (COOP) and Disaster Recovery (DR) Planning.• Provides consultation services to clients and suppliers in areas of outsourcing, project management, financial modeling, executive relationships, leadership, negotiation, administration and marketing.• Develops medium to large complex financial models and possesses a thorough knowledge of IS budgets, the budgeting process, corporate finance at large or geographically dispersed clients.• Develops the financial, statement of work, and service level portions of an RFP,RFQ or RFI. • Provides business, sourcing and technical perspectives for the contract terms portions of an RFP.• Develops strategy or tactics to move suppliers to the client-desired outcome.• Leads the planning and development of all project deliverables and assumes overall responsibility for staffing, budget, work plans, scope, project milestones, issues management and risk management utilizing various project management methods, tools and templates.

I am responsible for direct delivery oversight and direct point of contact relationship with clients. The DM works with the sales team on client sales strategies and coordinating all presales resource assistance. This role is also responsible for career development and HR management duties for consulting resources. • Manage full lifecycle projects• Manage project scope, budget, and client expectations; primary client contact once engaged• Provide architecture review, and project milestone sessions for project sponsors• Conduct and leading analysis/requirements workshops and interviews with key stakeholders at client companies• Manage and delegate responsibilities and priorities to technical lead and development staff; coordinating resources necessary for pre-sales support• Prepare formal documentation• Provide mentoring for project team members• Ensure Catapult management processes are in place and being executed I have demonstrated the following skills/expertise• Demonstrated experience managing software projects between $200 K and $20 million• Over 18 years of program management experience• Demonstrated strong analysis skills and ability to make critical business recommendations• Demonstrated experience in managing projects without the guidance of a PMO• Demonstrated experience in managing both commercial and state and local government projects both at client sites and the Catapult office• Demonstrated experience using Microsoft Project• Credible and professional presence; ability to think strategically• Proven organizational skills and team management ability

• Manage full lifecycle projects• Manage project scope, budget, and client expectations; primary client contact once engaged• Provide architecture review, and project milestone sessions for project sponsors• Conduct and leading analysis/requirements workshops and interviews with key stakeholders at client companies• Manage and delegate responsibilities and priorities to technical lead and development staff; coordinating resources necessary for pre-sales support• Prepare formal documentation • Provide mentoring for project team members• Ensure Catapult management processes are in place and being executed

• Lead and direct expansion of HASA’s technology platform, its implementation and operation within security and patient privacy standards.• Advance IT platform capabilities to meet Federal and State guidelines for HIE initiatives• Ensure compliance with Federal and State guidelines for security and patient privacy• Provide vision and collaboration with stakeholder’s clinical and technical staffs.• Review, adopt and implement IT features to support HASA HIE initiatives.• Direct, manage and facilitate connectivity between HASA HIE platform, other HIE’s and State or Federal HIE entities.• Provide direction and manage technical vendors.• Provide direction and manage outside consultants.• Ensure 24/7 operational capabilities for HASA HIE platform.• Direct and manage 24/7 user support system.

Responsible for leading the Network Operations Center (NOC) staff in all day to day operations, maintenance, support, and operational procedures.Provides process, technology and training to provide 1st call resolution of NOC incidents and performs subsequent escalation of appropriately skilled IM NOC analysts. Responsible for providing ongoing managerial, technical and motivational leadership, in line with organization's values and goals. Responsible for delivering high quality, cost effective service to all levels of customers, including support for NOC associates, technology and processes.Other Responsibilities:• Plan, Prioritize, Manage and Schedule NOC Projects• Budget and Financial Administration• Staff Management• Develop and Implement Standards and Procedures• Incident and Problem Management• Effective Communication• Training• Monitor Benchmarks• Development and Administration of Efective NOC Plan• Development of Best Practices

Led and managed cross-functional project teams in the planning, delivery, and implementation of IT services and solutions to diverse government agencies for an $800 million technology services company.• Developed PMO guidelines and Standardization, Managed PMO• Managed diversified and complex portfolios for a diversity of customers in a multitude of industries.• Managed, on average, ten (10) to eighteen (18) large projects concurrently valuing six (6) to eighteen (18) Million in revenue• Assisted in obtaining and managing companies first two Total Life Cycle Management (TLCM) multi-year programs

Managed critical technology projects supporting a large healthcare agency with 65,000 employees in seven regions worldwide. • Developed a wireless communication program to be used throughout the massive global user base. • Organized a team of engineers to analyze and evaluate multiple wireless solutions to provide enterprise functionality and security. • Coordinated with vendors and management team to ensure that solution met corporate guidelines. • Delivered a viable wireless solution that was implemented across the enterprise, providing standardization and cost efficiencies.Identified gaps in an outdated mobile computing policy of a worldwide organization. • Developed plan to overhaul the guidelines. • Investigated multiple vendor solutions and drafted specific guidelines for testing and evaluation. • Directed a team of engineers in evaluating diverse solution options. • Selected vendor and launched a solution that met security and performance criteria. • Implemented the new mobile computing program eliminated potential loss of sensitive data and led to savings of $2 million annually.

As a Senior Interdisciplinary Engineer I was responsible for network and systems integrity, security, new technologies. I also was instrumental in: • Planning, designing and implementing networked systems• Network Security• Troubleshooting/Supporting and configuration changes of networked systems• Conducted Analysis, prepared reports and worked on project implementations• Provided policy guidance in the following areas: o Network Security o System Configuration o Cyber Threats o Email security and threats

Established satellite training facility in San Antonio, Texas; specializing in system and network engineering. Developed and managed facility’s network infrastructure and established permanent link to main campus located in Dallas, Texas.• Served as a lead instructor, managing a core staff of four (4) instructors and 15 – 20 contract instructors• Designed and developed certification course using official Microsoft, Cisco and CompTIA curriculum

Senior Advanced Medical Instructor, San Antonio, Texas Operations Manager, Augusta, Georgia Operations Manager, Pyeongtaek, South KoreaTeam Lead Special Operations, Fayetteville, North CarolinaCombat Medic/Evacuation Sergeant, Bamberg, Germany Basic Training/MOS Training