• Coordinate the unloading, receiving, put-away and shipping functions• Oversee daily order fulfillment (ensure orders are being processed in WMS, pick jobs are assigned and completed, orders routed for shipping, trucks/containers loading as per schedule, oversee returns etc. • Assign employee tasks and allocate workload, ensuring employees are working effectively• Maintain high level of professionalism through effective communicationamong employees and customers• Organize and maintain storage and warehouse space for optimal flow efficiency• Schedule regular cycle counts and maintain inventory accuracy• Assist with securing carriers for inbound/outbound freight and documentation when required• Work closely with management and other team members to ensure the day-to-day operations run smoothly. • Identify problem areas and guide efforts to resolve; drive recommendations for process and workflow improvement.• Monitor warehouse KPI’s and report results weekly to General manager• Communicate with customers regarding order status, inventory and fulfillment times as required• Resolve issues and conflicts- with on-going communication to GeneralManager

• Utilize ERP system and web-based warehouse management system• Manage chart of accounts and Accounts payable using JDE system• Conduct daily routine cycle counts and investigates discrepancies• Execute purchasing and logistics strategies to the business• Evaluate deliveries, shipments, and product levels to improve inventory control procedures• Analyzes and forecasts daily product and supply levels• Develop relationships with branch vendors• Work with companies such as Home Depot and Home Hardware’s web-based ordering systems - Commerce Hub and Commport• Create purchasing and sales orders• Develop SOPs to assist with training staff

• Maintained product and location integrity ensuring accuracy and efficiency for order assembly• Conducted daily routine cycle counts to ensure counts were accurate and timely• Reconciled discrepancies to maintained physical inventory exemptions• Investigated credit issues, and resolved customer/vendor returns• Produced damage reports, consolidation, and WMS reports• Utilized WMS software and excel for data entry, including capturing units of measures and daily adjustments• Liaised with Supervisors to assist with warehouse or employee issues related to the inventory• Corresponded with other branches, external vendors and management via email and phone• Worked independently and with a team to achieve daily, weekly, and monthly goals

• Promoted Rogers Wireless products and services• Processed over 200 outbound calls daily• Scheduled follow ups and cold calling• Secured new customers for Rogers services• Processed orders using a web-based ordering system• Completed OASYS, E-Form, ICM and Netgemma training

• Scheduled shift work for two separate locations• Created and completed a customer contact database for over 400 contacts• Estimated and quoted prices, credit terms, trade-in allowances, warranties and delivery dates• Prepared leasing contracts and merchandise for purchases, rentals or leases• Maintained sales records for inventory control and reported monthly inventory assessments• Maintained the warehouse and fulfilled shipping and receiving duties