Collin Byrnes Email and Phone Number

Drive large-scale projects for international clients, helping to optimize information management processes. Utilize leadership and expertise to enhance client efficiency and reliability.Lead diverse and dispersed teams in end-to-end lifecycle implementation projects to ensure successful project outcomes.Taking ownership of Professional Services programs and projects in selected Key Accounts, including the business development and upsell of services as neededSupport account reviews and the presentation of the status of the projects internally and externally. And, taking ownership of project reporting to management stakeholders, the customer, and end usersResponsible for overall project delivery governance, end user satisfaction, teams’ performance, scope management and project plan management, project and governance set up, reporting, P & L management, resource management, risk management and mitigationOverseeing the development of the projects and programs and underlying projects costs and timelines ensuring they remain within the approved budget & schedule.Accurately forecasting professional services bookings, backlog, and revenue

Held a pivotal role in introducing and/or reinventing multiple business and delivery processes including Statements of Work, Kick-off meetings, Project Estimates and Templates, Service Delivery Processes, a Change Order process, Licensing Process, Roles and Responsibilities, and defining Accountability resulting in a more streamlined process from Sales to Delivery and better support for all customers. Helped propel the business to obtain Back-to-back Partner of the Year recognition from Atlassian. Managed Engineering teams for 16 On Prem to Cloud migration projects resulting in reduced maintenance, enhanced security, and a more reliable and easier to manage infrastructure. Managed Implementation Teams for creating working solutions based on customer requirements and pain points Responsible for facilitating Scrum Ceremonies, removing internal constraints and impediments to remain on track and on budget Responsible for championing Scrum principles through servant leadership to empower teams the ability to perform at their peak potential

Responsible for identifying and developing key performance indicators to create compelling visualizations of the data utilizing modern Business Intelligence and Analytics tools for the purpose of defining and understanding pain points within the development cycle. Led the client's Analytics team in creating a new reporting dashboard for Dealer Marketing and Lead Generation promoting a paradigm shift within the client company. This removed the client's partner dependency while increasing governance and trust in the client-dealer relationship. Led a development team to increase the reporting metrics on the last touch-point application a dealer has before a customer leaves the dealership with their new vehicle. This provided a clear insight into how Dealers and Customers utilized the application to provide an opportunity to optimize the application and delivery processes based on the new metrics being reported.Developed new processes for an automotive focused client to maximize their team's production and remove unnecessary oversight to allow the team to take ownership of their work product. This was meant to provide management the freedom to pursue new client's, reduce the amount of oversight, provide transparency, and increase production velocity Led team of Content Migrators to transition from a legacy application to a new bespoke application for the ordering, selling, transferring, decommissioning of vehicles on a global scale. Led a QA team from inception to launch of multiple mobile applications for Tier 3 automotive dealerships focused on gaining an elevated interest for a particular vehicle to best suit the customer's needs and wants with a focus on ordering, tracking, delivery, and inter-dealership trading of vehicles to satisfy the customers’ requests.

Led a team to migrate all HP assets from a legacy to a new asset management system for the Europe, Middle East, Africa region to allow for a more robust and efficient experience for asset tracking and maintenance.

interior design of large scale international towers coordination and preperation of presentations detailed renderings and animations photorealism visualizations

preperation of presentation documents including 3d renderings, animations, physical models, sections and details of key design elements requiring a thorough understanding of construction documents.