Responsible for placing product orders for all hard goods (non-plant products) needed for all ten store locationsOperated forklift as necessary for larger palletized ordersReceived products shipped to warehouse and confirmed invoices accurately reflected the orders received and reached out to vendors as necessary if there were discrepancies in invoicingMaintain organization of products in warehouse and maintain a safe working environmentMonitor stores’ inventory and fulfill order requests for products to be shipped to stores

Responsible for carrying out all duties related to operating a retail store (i.e. opening/closing store, welcoming and assisting customers, facilitating transactions, answering phones, creating product displays, maintaining shop cleanliness)Increased personal knowledge and competency in indoor houseplants through plant identification, proper care and maintenance, identifying and treating pests and diseasesCatered to customers to provide a personalized one-on-one shopping experience. Assistance included identifying customer needs, thoughtfully communicating answers to customer questions/concerns regarding plant care, recommending appropriate plants to customers based on the space and care level of the customer, pairing plants to appropriate planters, repotting plants, and recommending any additional products as necessary

-Upgraded design software and created Client Questionnaire to improve the company's landscape design services.-Coordinated all requests and communications in a timely manner.-Conducted thorough site visits in order to prepare detailed designs that worked for both the space and customer needs.-Prepared professional full-colored landscape designs for a variety of projects including small patio designs all the way to full property plans.-Carried out detailed design presentations in person and via Zoom meetings.-Managed all quotes and adjustments, payments, scheduled installations with contractors, and outsourced any additional plant material needed.-Demonstrated written/verbal communication skills with customers in order to provide resources or answers to questions regarding planting/fertilizing/pruning/pests & diseases to ensure garden success.

-Assisted customers meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) with strong emphasis on positive customer satisfaction.-Informed customers of other products and services that may meet their needs.-Advanced personal clerical and processing skills.-Communicated clearly and effectively with customers and coworkers

-Provided authentic hospitality in midst of a fast-paced, high-stress environment.-Continued effort to go above the customers' expectations to provide a unique and fun experience.-Monitored and anticipated guest needs, responded promptly and acknowledged all guests even when busy.-Served as closing server who reviewed all FOH closing procedures. -Performed all essential job functions required of a successful service professional.-Gained experience using Squirrel point-of-sale system.

-Managed small crews of H2B workers.-Assured and monitored that quality is maintained at a high level.-Assisted with coordinating days’ activities (loading, truck assignments, fueling, crew dispersal, etc.).-Furthered knowledge of basic Spanish vocab and phrases for the nursery industry.-Gained experience driving truck and trailer, operating walk behind mower, Mantis tiller, hedge trimmer, as well as completing LS online safety training for additional landscape equipment.

-Conducted plant installations and removals, and performed general grounds and garden maintenance including planting, watering, pruning, mulching, weeding (plus invasive and noxious weed removal), mowing, and blowing. -Implemented seasonal container and garden designs.-Led volunteer groups including students, church organizations, and weekly Chadwick volunteers.-Aided in the preparation and organization of large events such as Spring Plant Sale and Chadwick Open House. -Improved plant identification through plant labeling, GIS tree mapping, and daily work. -Properly operated and cared for garden equipment such as zero-turn lawnmower, string trimmer, chainsaw, leaf blower, mechanical edger, manual utility vehicles, and skid steer.

-Assessed quality and readiness of sweet corn to be handpicked.-Managed the produce stand and created aesthetically pleasing and logical display of goods.-Promoted distribution of local produce within the community by increasing business relationships.-Gathered crop to fulfill purchase orders from local businesses. -Strengthened skills in attentiveness to detail, management, and marketing.

-Demonstrated a focus on providing customers with friendly, well-rounded knowledge of trees, shrubs, and other landscape plants.-Assisted customers with questions, recommendations, instructions, and individualized landscape designs.-Managed the organization and display of plants in sales yard including plant consolidation, displays, and maintaining correct signage.-Monitored and ensured the health and quality of plants in sales yard (watering, shading, trimming, fertilizing, weeding, and inspected for pests/diseases.-Collected plants for orders, pick-ups, and deliveries.-Provided assistance on register in the garden center as needed.

-Gained knowledge in plant propagation and proper planting of nursery stock.-Responsible for potting, tagging, fertilizing, and relocating large quantities of nursery plants. -Fulfilled various maintenance duties and assisted sales when needed.-Oversaw that visual displays were well-managed. -Transferred ready plants to restock sales yard.-Gained experience operating midsize machinery (tractors/forklifts/wheel loader/utility vehicles).

-Provided legendary food with legendary service.-Responsible for taking food orders, delivering food to tables, keeping up with daily back of house responsibilities, keeping service areas clean and organized, and assisting other servers as available.-Required to know details about all food items, specialty drinks, and steak preparations.-Gained experience with operating a touch POS system for ordering food.-Worked varying shifts (opening shifts, closing shifts, weekdays and weekend shifts).

-Effectively provided quality food and service in a timely manner.-Accountable for tracking inventory and introduced a structured count on goods.-Responsible for having kept dining room and server stations cleaned and restocked.-Improved the efficiency of server stations by restructuring the organization of supplies.-Trained new servers.-Developed skills in time management, communication and customer interaction, and conflict resolution.