Contributing to process optimization initiatives aimed at enhancing production efficiency, reducing costs, and improving product quality. Played a key role in multi-plant development projects, data-driven decision-making, and cross-functional collaboration with engineers and management to drive measurable improvements.- Upgraded equipment as part of multi-plant process development projects, projected to generate $500,000 in annual cost savings.- Assumed responsibility for managing and advancing a manufacturing data analysis project, initially handled by a full-timeengineer, focused on optimizing the company’s most valuable product.- Conducted research on product improvements across departments, targeting labor cost reductions and production efficiency gains.- Analyzed historical process data, delivering insights and recommendations to management to enhance overall process quality

Improved quality, identified cost savings, created/improved processes, trained personnel, assisted multiple engineers, developed broad-based process engineering knowledge | Descriptions below are intentionally vague to comply with NDA- Provided process engineering support for silicon parts utilized in semiconductor manufacturing including testing, data collection and analysis, preventative maintenance, development of work instructions, and manufacturing non-conformance root cause investigation. Trained supervisors, team leads, and operators on testing techniques.- Improved process to reduce non-conformance and the need for rework of parts. Resulted in cost savings and improved labor efficiency. Updated work instructions and added to the training curriculum.- Established criteria for new process, and created new operating procedures and training.- Supervised operator on cost savings project designed to reduce material consumption. Developed test design, analyzed data, identified findings, and presented recommendations that would lead to significant savings.

- Provided engineering technical support for an industrial water systems company and software testing organization. Analyzed more than 700 calls and emails for engineering leadership regarding technical, troubleshooting, and proposal requests for industrial reverse osmosis, deionization, water softening, and filtration.- Created engineering technical support forms for specifications, troubleshooting, repair, and proposals.- Built test automation to ensure the quality of a payment system processing more than $2 million annually.

Performed quality assurance analysis of systems and information to verify suitability. Identified gaps and defects and collaborated with a cross-functional team to implement solutions.- Completed training on Test Approaches, Testing Techniques, Test Automation, Performance Testing, Cybersecurity Testing, Usability Testing, Testing for IoT and Mobile, DevOps Testing, and API Testing.- Awarded two software testing certifications and nine software testing micro-credentials.- Evaluated software testing training system usability and content.- Performed gap analysis of quality assurance information versus requirements.- Conducted exploratory testing and usability testing of system API and SSO.- Documented software defects with detailed information.- Collaborated with management and development team to resolve software defects.- Performed confirmation testing and documented resolution.