Collin Wiemer Email & Phone Number

New Jersey, United States

Strategically managed portfolio of accounts by building personal relationships with multiple contacts within each account, developing account action plans, and executing intervention plans when necessary.Owned client relationships and served as a trusted advisor - guiding clients on best practices and improved workflows.Managed 3-4 month long.

Managed 8-10 week long customer implementations of Tevera database solutionCreated webinar series to scale delivery of new and existing admin trainingWorked with sales to upsell new product add-onsAdvocated customer needs/issues cross departmentally- worked with support and engineering teams to channel client feedback and solutions into future.

Managed end-to-end customer implementations of the Tevera database solution, overseeing 8-10 week-long projects to ensure successful and timely delivery.Created and conducted a webinar series to scale the delivery of new and existing administrator training, enabling efficient onboarding and user empowerment.Collaborated closely with the product team.

Bridgewater, NJ

Served as the primary point of contact for new agents and agency owners throughout the training, site selection, leasing, and build-out process, ensuring seamless onboarding and setup.Maintained strong relationships with prospective agency owners, effectively communicating the benefits of buying an Allstate agency to drive sales and business.

 Developed a consultative relationship with NJ agents regarding current technology bugs and future improvements.  Trained new and existing agents in company underwriting guideline standards (regulated by NJ DOBI). Served as NJ region lead for underwriting and technological issues. Proven ability to create creative and quick solutions to resolve high.

 Initiated full liability investigation to assess risk and determine final decisions regarding insurance payout. Process involved synthesizing information from multiple parties (customers, claimants, other insurance companies, law enforcement agencies, outside contractors) to create a structured case file. Provided the highest caliber of customer care.