General Manager
Current- Transformed store into the A+ model in the entire company for organization, cleanliness, work environment, and team efficiency & quality - Training all new and promoted employees to maximize their potential & ensure company policies are followed - Coordinating/supervising daily front & back of house operations - Organizing employee & store schedules - Recording payroll hours for all employees - Tracking store sales versus wages according to budget- Preparing orders to maintain store inventory according to budget - Maintaining A+ food quality and safety standards - Keeping customers happy & handling complaints - Interacting with customers for feedback on quality and service - Ensuring all cash is handled correctly & resolving cash issues - Ensuring all cash outs & deposits are correct - Evaluating staff performance giving guidance & praise - Interviewing & recruiting new employees - Maintaining positive work environment for all employees
