Collin Burke Email & Phone Number

Vista, California, United States

San Diego, Ca, Us

Vista, California, Us

Fallbrook, California, Us

● Act as customer relations liaison ensuring a great client experience through excellent service and quickly resolving any issues that develop.● Assist in managing and coordinating weekly golf tournaments that include the participation of 50 or more club members.● Analyze and assess pro-shop inventory monthly including restocking, validating supplies, and updating logs accordingly.• Manage point of sale transactions and maintain day-to-day golf reservations systems by checking in patrons, receiving payments, and scheduling lessons and tee times.• Accurately reconcile cash register sales with generated daily sales reports at each shift change.• Ensure the collection and documentation of receipts of relevant credit card and cash transactions, in conformity with company procedures.• Assist with maintaining the data management system within the geofencing system software.

Carlsbad, California, Us

● Oversaw the cresting order book for US Sports Marketing, assuring over 4,000 cresting bag orders were processed correctly and on time.● Coordinated with the Legal team along with Staff Professionals to ensure artwork followed company policies and met technical requirements.● Tracked system procedures and bag panels via SharePoint cresting book file. Consistently provided artwork clarification between customers and the embroidery team for efficient and immediate approval.● Regularly assisted with resolving all necessary inquiries contrived in the shared staff email inbox. This included shipment and tracking clarification, ordering additional products, and product swaps.

Carlsbad, California, Us

● Processed and audited invoices for over 125 separate clients and entities using AP Express and Oracle.● Analyzed, researched, and resolved billing discrepancies to maintain system certainty and currency.● Issued manual reimbursements to clients and other consumers, accordingly, ensuring a high level of customer expectation.● Verified Trade and Non-Trade vendor set-ups, updated information appropriately, and issued weekly wire remittances to provide invoice payment details for proper documentation.

Vista, California, Us

● Reconciled bank statements and assessed accounts receivable and payable, identified any unusual transactions caused by accounting errors or fraud.● Consistently analyzed the NetSuite platform, eliminating any data entry errors and inefficient invoice history reporting and research.● Processed company documentation, such as credit memos, payment checks, and invoices.● Identified areas for efficient process improvement and presented necessary recommendations to management.

Bachelor'S Degree, Business Administration, Human Resource Management

High School Diploma