Collin Davis Email & Phone Number

Portland, Oregon, US

Portland, Oregon, US

Portland, Oregon, US

The Business Operations Project Manager manages the planning, implementation, coordination, reporting, budget and communication for LS Network business and sales operations projects designated as complex or high value. Projects typically are internal in nature and made up of both interdepartmental and contract team members and driven by either executive.

Portland, Oregon, US

Voice Specialist is responsible for aspects of customers’ service orders including the management and installation of said service orders, customer communication and expectation of service delivery dates. The position involves initiating and managing the ordering and installation of Hosted Voice (AspenUC) orders with various entities (ILECS, CLECS.

Portland, Oregon, US

Plano, Texas, US

Plano, Texas, US

I was responsible for all aspects of Customer Support and Satisfaction. I also managed all incoming Support requests, and distribute to our Support Team via the ticketing system, ZenDesk. I constantly brought efficiency to our processes using Macros, Automations and Triggers. I also acted as a Liaison between our Accounting, Design, Support and Engineering.

In my time at Basic Solutions, I spearheaded the sales efforts for our Wholesale Termination services. We embarked on a journey of offering our platform for others to resell. We offered Paas, Saas and IaaS. I also held a role in the finance side of the business, and was a liaison between the technical and sales side of the house. I was responsible for.

I was responsible for account maintenance along with new account acquisition. I also spearheaded our outside sales effort. Before my arrival, there was no organized effort to meet our clients face-to-face. Now there are defined territories, and a more organized approach to making the best use of time when in the field. Also, I was responsible for.

Was responsible for new account acquisition and contract negotiation.

Was responsible for maintaining established accounts, while bringing in new business. Instrumental in implementing new ways to track past sales in order to forecast future sales while successfully introducing additional product lines to existing customers. Helped the company transition from only offering dry cleaning chemicals and supplies into also.

Streamlined delivery schedules, and condensed three delivery routes into two, allowing for a better overall customer experience.Increased collections from 75%, to over 95% monthly.Implemented new systems to cut back on labor costs. This, in turn, allowed the company to better give incentives to each employee to help grow the business.Helped each employee.

I was responsible for coordinating all outbound shipments, both domestically and internationally. Also played a key role in Quality Control as well as Inventory Control.

Bachelor'S, Business

Prerequisites, Business