Collin Gingrich Email & Phone Number

The primary responsibility of the Implementation Quality Manager at Entrata is to develop department quality standards and ensure that they are met across the implementation department to deliver a world-class implementation experience to our clients. The Implementation Quality Manager owns the quality strategy and should be in sync with the overall quality goals and objectives of the Implementation department and Entrata as an organization. The Implementation Quality Manager works with upper management in Implementation to ensure that new processes are planned with quality in mind, provides guidance to teams across the department on QA best practices, and makes process change recommendations based on trends found in quality checks and feedback from clients and internal teams.

The primary responsibility of the Associate Director of Implementation Specialists is to lead the Implementation Specialist (IS) team, develop its team members, and manage its processes. The IS AD coordinates and assigns all tasks pertaining to the Implementation Specialist team, and is responsible for managing, forecasting, and communicating available bandwidth. The Implementation Specialist AD plays a vital role in the development of team members, documentation, process improvement, and KPI measurement. The IS AD ensures that Implementation Specialist team goals and objectives support the implementation department vision and overall company goals and objectives.

Lehi, Ut

Managed social profiles for 230+ clients every month; responsibilities included content creation and curation, scheduling, and quality assuranceCreated a content creation tool that allowed us to create 3 to 4 times more localized social posts per client than we were previously generatingDesigned, wrote, and implemented a scheduling macro that saved our team approximately 12 hours of labor every monthParticipated on our team’s hiring committee and played an active role in creating interview guides, screening resumes, interviewing applicants, and making hiring decisions

Provo, Ut

Manage and help to train a crew of five individuals.

Technical SEO & Content Creation

Salt Lake City, Ut

Manage all social media accounts including content generation and copywriting. Develop and lead marketing campaigns.