Collin Burke Email & Phone Number

Hunt Valley, Maryland, United States

• Soldered and repaired circuit boards for antique computer displays.• Helped meticulously relocate and organize exhibits and assisted with maintenance of vintage, rare, and antique computers from 1960’s to early 1990’s.• Organized and maintained museum warehouse for movement of exhibits.• Created and coded program in java that allowed for easier tracking of inventory within the museum• Assisted with network troubleshooting and IT services for fulltime employees

Salisbury, Maryland, United States

• Assisted in IT support with automating the gathering and analysis of client data in Excel.• Created and coded an Excel macro to automate data gathering and analysis tasks, saving 15 minutes on strategy reviews that happen 350 times a year.• Assisted in creating documents to support client financial review meetings.• Trained and delegated tasks to new interns.• Worked with Excel and RedTail CRM to gather and analyze client data.

• Supervised 15 employees to ensure prompt, courteous, and effective customer service.• Hired and trained new team members.• Improved inventory audit to be accurate within .25%.for $985,000 worth of inventory.• Worked full-time in a managerial position while attending school full-time.• Increased store ranking for inventory accuracy and efficiency to 70 (from 300) out of 1300 stores.• Made important planogram and merchandise decisions, including placement of high demand products, organization of aisles, and communicated with corporate to insure adequate stock on shelving.• Completed bank and cash transactions accurately and quickly.• Promoted to manager in just over a year.

• Cross-trained in Operations, Logistics, and Printing Departments.• Achieved employee of the month 4 times.• Worked full time in leadership position while attending school full time.• Assisted in leadership decisions within the IT department, including training new employees, scheduling, and moving employees into the IT department.• Provided IT support to customers including software and hardware maintenance, including SSD installation, Windows Troubleshooting, Data Transfers, RAM installation, etc.• Created sales opportunities with clients, attaching needed software and hardware to assist the customer’s needs.

• Managed technology sales department compliance at Target.• Trained new employees and processed transactions for 100+ customers daily.• Ensured planograms and inventory were consistently updated.

Education record

Associate Of Arts, Transfer Studies

Bachelor Of Science, Information Technology

Concentrations in Network Security Minor in Computer Science