Anne H. Collins Email and Phone Number
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Technical Support Analyst with over 20 years of experience resolving customer issues and explaining complex systems to non-technical customers. Trained and supported thousands of customers, while implementing and customizing their software. Received a 94% average customer satisfaction rating over 5 years. Passionate about providing friendly, clear and concise support to ensure each customer’s success. Enjoys the challenges of working on multiple projects in a fast paced environment.
Financialforce.Com
View- Website:
- financialforce.com
- Employees:
- 736
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Technical Support AnalystFinancialforce.Com Mar 2014 - Present595 Market StreetRespond to customer requests with problem solving solutions, training and consulting assistance with Cloud based Sales and Inventory system based on the Salesforce platform.
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Office ManagerLaw Offices At 255 Kansas May 2013 - Oct 2013255 Kansas Street, Suite 340, San Francisco, Ca 94103General office duties in a law office, including writing billing vouchers, documenting business procedures, managing supplies, book keeping and paying office bills, communications, and keeping business equipment in good repair.
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Edi Implementation AnalystGxs Sep 2005 - Jul 2011Emeryville, CaVersatile EDI Technical Support Analyst with over 5 years of experience problem solving and delivering outstanding customer service in a fast-paced EDI environment. Dependable and top performing team player, combines technical aptitude with a natural sensitivity to the customer’s needs. Successfully implemented, trained and supported thousands of vendors in EDI retail transactions sets (purchase order processing.) -
Technical Support SpecialistInnovative Interfaces Jun 1991 - Oct 1996Emeryville, CaProvided efficient and friendly technical support to librarians from over 500 libraries worldwide. Consistent top-performer. Improved library efficiency, by resolving most problems on the first phone call or within 1 to 7 days. Applied excellent communication and multi-tasking skills, to successfully manage a busy help desk. Built new UNIX systems to specs and maintained technical procedure documents. -
Systems EngineerSystems Management Facilities 1989 - 1991Configured new IBM hardware and fully implemented software modifications and new system modules, including design, programming and testing. Became onsite system trainer and updated the User's Manual.
Anne H. Collins Skills
Anne H. Collins Education Details
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Mathematics, Minor Computer Science
Frequently Asked Questions about Anne H. Collins
What company does Anne H. Collins work for?
Anne H. Collins works for Financialforce.com
What is Anne H. Collins's role at the current company?
Anne H. Collins's current role is Technical Support Analyst at FinancialForce.com.
What is Anne H. Collins's email address?
Anne H. Collins's email address is an****@****bal.net
What is Anne H. Collins's direct phone number?
Anne H. Collins's direct phone number is +141584*****
What schools did Anne H. Collins attend?
Anne H. Collins attended Penn State University.
What are some of Anne H. Collins's interests?
Anne H. Collins has interest in Animal Welfare, Business Erp And E Commerce Software.
What skills is Anne H. Collins known for?
Anne H. Collins has skills like Software Documentation, Technical Support, Troubleshooting, Edi, Databases, Management, Unix, Technical Training, Technical Writing, Technical Documentation, Process Improvement, X12.
Who are Anne H. Collins's colleagues?
Anne H. Collins's colleagues are Pedro Javier Vallesquino Ruiz, Cassandra Robertson, Harold Albertsson, Jonathan Conrad, Gabriel Barker, Jonah Potter, Kayla Richelmi.
Not the Anne H. Collins you were looking for?
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Anne H. Collins
District Conservationist At Natural Resources Conservation Service (Nrcs)Houghton, Mi2mtu.edu, mtu.edu2 +190648XXXXX
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