• Coordinated and executed targeted email campaigns to our clients, providing timely and relevant information on financial assistance and services.• Provided empathetic and efficient customer support via email, addressing client concerns and resolving issues promptly to ensure high levels of satisfaction.• Coordinated travel arrangements for our team, ensuring seamless planning and execution of meetings and events.• Utilized project management tools (Trello/Asana) to streamline tasks, prioritize projects, and ensure timely completion of deadlines.• Scheduled appointments and managed meeting calendars for our executive team, ensuring seamless coordination and minimizing disruptions.

• Provided administrative support to the organization, including email management, calendar organization, and data entry.