Jonathan C. Email and Phone Number
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Over the past 20 years, I've worked in creative, marketing, technical, and executive roles across the digital spectrum. As a marketing/eCommerce strategy executive, I work hard to see through barriers to solutions, analyze opportunities, and introduce modern, global strategies to delight customers. With a deep passion for strategic planning, organizational management, and global market penetration, I have dedicated my career to driving success and growth for businesses across various industries. From stakeholder management to goal setting, from team building to risk management, I have honed my skills in delivering impactful results and fostering sustainable growth. A large part of my focus is setting ambitious, strategic, quantitative targets and using descriptive analytics to chart success. I have led numerous initiatives focused on growing multichannel B2B/B2C sales, profitability, and revenue. A customer-first advocate, my success has been rooted in implementing strategies that personalize marketing messages, leverage Artificial Intelligence as an automation tool, and create prioritization frameworks aimed at process improvement. Using my experience in advertising, social media marketing, and customer engagement, I drive impactful marketing campaigns that connect businesses with their target high-value customers. As a result, my campaigns increase brand visibility and revenue growth.Fun facts about me: I am considered an expert advisor to the senior executive team, both within Mylan and W.W. Grainger, and as a member of the board of directors for Carlisle Companies, Inc. At these global companies, as well as in my previous roles, I had to shake up old-school thinking and get businesses to think in a way that had a clear, direct impact on both the top and bottom lines. I am also thrilled to share that I have been named the 2021 Most Influential African American Corporate Board Director by Savoy magazine and have been recognized as one of the 2022 Power 300 Most Influential Black Executives in Corporate America. As the complexity of how to solve the corporate demand for growth continues to evolve, coupled with cutting-edge technology, unpredicted trends, and processes, I’m constantly in pursuit of what's next in the digital world.
Kele, Inc.
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Chief Marketing OfficerKele, Inc. Apr 2024 - PresentBartlett, Tn, Us -
Independent Director, Board Of DirectorsCarlisle Companies Inc Sep 2016 - PresentScottsdale, Az, UsServe as a member of the board of directors for a $16B, NYSE-listed company (CSL), advising on global strategies in design, manufacturing, and marketing. In addition, I am a Governance, Audit, and Compensation Committee Member who guides the organization on digital strategy and information security issues.► Surpassed projections by achieving 2025 targets for EPS, ROIC, EBIT, and margin, initiating 2030 plan 18 months early► Consolidated multidivisional business into a pure-play building products business through M&A -
Svp EcommercePartstown Unlimited Apr 2023 - Oct 2024Lead post-acquisition new business integration, including full P&L ownership of all new businesses and multi-business unit rationalizations and integrations. My role includes setting goals, identifying target markets, and implementing marketing and sales strategies to exceed 100% EBITDA targets.► Redefined strategies to provide a seamless experience throughout the customer journey across multiple websites, enabling a redefining of the combined customer value proposition► Implemented strategic initiatives to ensure readiness for meeting customer demands, aligning Salesforce incentives with digital strategy and customer needs► Maximized profitability by restructuring marketing accounts, reducing marketing budgets, and defining total rewards for employees ► Established multi-year technology requirements, including PIM, ERP, Salesforce Pardot, and eCommerce platforms into the larger omnichannel ecosystem
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Vp EcommerceArrow Electronics Feb 2020 - Mar 2023Centennial, Colorado, UsIn this role, I oversaw the full lifecycle of six global B2B and B2C platforms, totaling billions in annual revenue, and generating 150%+ YOY OI improvements for three straight years. As part of creating an iterative technology vision for the digital platform, supply chain (WMS), and operations teams, I directed 400 global teams across product management, technology, operations, assets, and digital/supply marketing.► Improved margin by 10%, acquired 50% more customers, and boosted marketing returns by 15% by integrating legacy sales with digital marketing, customer service, and product teams ► Reduced inbound calls by 8% by employing knowledge bases and AI automation in the global customer service teams ► Increased CSAT and NPS by 20% across online and offline channels and improved CAPEX/OPEX by YoY across the organization►Managed $200M+ inventory pool, including asset purchasing, pricing, obsolescence, and margin target establishment► Transformed a negative OI (B2C/B2B) into the company's fastest-growing business unit, improving performance, customer acquisition, and lifetime value► Optimized the customer self-service portal, improving overall utilization by 40% and Salesforce effectiveness by 12%► Decreased total OPEX by 10% YoY by relocating onshore contractors to nearshore locations and working cross-functionally with offshore and offline teams -
General Manager, Consumer Interactive Marketing And EcommerceThe Goodyear Tire & Rubber Company Apr 2019 - Mar 2020Akron, Oh, UsThrough strategic competitive differentiation, innovation, and crisp execution, I established a results-driven culture and contributed to meaningful and measurable growth.► Exceeded sales and profitability goals by owning budgets, results, and planning for online sales channels► Improved ROI calculation and prioritization process, enabling innovation, and strategic application development► Designed a digital road map for all commercial and consumer websites in North America; examined opportunities and risks associated with emerging technologies -
Global Head Of EcommerceMylan Sep 2016 - Apr 2019Canonsburg, Pennsylvania, UsSpent four years integrating awareness campaigns across offline/online channels, such as local lobbyists, social media, and email marketing, into the operational processes of the company. My efforts led to the first-of-its-kind digital business strategy to disrupt the B2B/B2C pharmaceutical distribution industry, resulting in exponential growth.► Directed global and North American paid, media, and marketing automation strategies on company websites and Amazon channels for over-the-counter and prescription medications► Reduced customer service and IT costs by 20% with an eCommerce solution► Integrated Magento and Big Commerce into CRM and Salesforce in Holland, Denmark, and the U.S. -
Sr. Director Of Ecommerce -International And M&AGrainger 2012 - 2016Lake Forest, Illinois, UsResponsible for the achievement of revenue targets through measurable plans for the businesses of Grainger Mexico, Canada, Fabory, TechniTool, and WFS. Notably, I developed eCommerce strategies that grew 15+% YOY for each country's business unit, outpacing overall business growth by 100%. ► Developed the first-of-its-kind online/offline marketing attribution model for three successful acquisitions► Grew AOV for existing customers by 12% and new customers by 9% using personalization and customer targeting►Improved customer acquisition and online adoption by 20%, creating a data lake merging offline and online data►Built a leading digital provider of industrial parts in the UK and Western Europe in support of the Cromwell Tools (UK, £500M) business acquisition►Boosted Canadian Ackland Grainger's marketing ROI by 8:1, exceeding 3:1 expectation; reallocated stagnant investments to multichannel marketing programs -
Vice President, Global Creative Director | Vice President, Global User Experience And SearchPremier Farnell 2007 - Nov 2012Leeds, GbAs a core advisor to the C-suite, I served the business as a digital leader and marketer, with authority to deliver on the complete development process. With an ability to innovate and drive novel strategy across large global teams, I set the path and executed on a major eCommerce platform migration that yielded several hundred million pounds in revenue in the first two years.When Premier Farnell initiated a shift in its eCommerce strategy, I developed and directed an expert cross-functional team to build and deliver on a digital strategy that produced double-digit incremental revenues. These revenues continued to grow when I added new social media and transactional elements to our strategy. Always keeping our development ahead of customer need, I maintained exceptional customer satisfaction scores (>90%) throughout.In support of this major shift within our digital strategy, I worked to create the first (and the largest at the time) social community for design engineers. This social space gave this group the chance to communicate, collaborate, purchase products, and even share designs, especially after we acquired and integrated EagleSoft CAD under my leadership.Expanding our reach beyond web and social, I sponsored the development of an Android and iOS app that was downloaded 5000 times in its first month. This app was central to the 15% increase in traffic we experienced during the first month of its’ launch. -
Earlier Roles In Digital And It Included(Various) 2001 - 2007Product Manager-Consumer Originations and Servicing Web, CitiGroup N.A., St. Louis, MO.Vice President, User Experience and Product Design for Auto, Student Loans, and Mortgage Divisions, CitiGroup N.A., St. Louis, MO.Senior Consultant, Usability Specialist at MasterCard International, iBridge Solutions, St. Louis, MO.Human Interface Analyst at State Farm Insurance Companies, Blackwell Consulting Services, Chicago, IL.
Jonathan C. Skills
Jonathan C. Education Details
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University Of Notre Dame - Mendoza College Of BusinessMaster Of Business Administration (M.B.A.) -
Depaul UniversityPsychology -
East Kentwood High SchoolHigh School Diploma -
Depaul UniversityHuman Computer Interaction
Frequently Asked Questions about Jonathan C.
What company does Jonathan C. work for?
Jonathan C. works for Kele, Inc.
What is Jonathan C.'s role at the current company?
Jonathan C.'s current role is Global Exec, Digital Marketing and eCommerce Strategic Direction Driving +3x Growth | Hyper Revenue Growth, ROAS and ROI.
What is Jonathan C.'s email address?
Jonathan C.'s email address is jo****@****lan.com
What is Jonathan C.'s direct phone number?
Jonathan C.'s direct phone number is +131259*****
What schools did Jonathan C. attend?
Jonathan C. attended University Of Notre Dame - Mendoza College Of Business, Depaul University, East Kentwood High School, Depaul University.
What skills is Jonathan C. known for?
Jonathan C. has skills like Axure Rp, Irise, User Centered Design, Prototyping, Html5, Graphic Design, Team Leadership, Social Media, Mobile Applications, Agile, Information Architecture, Usability Testing.
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