Collins Too Email & Phone Number

Nairobi, Kenya

1. Responsible for configuring the test environment and crafting comprehensive test scenarios and cases.2. Analyzed, reviewed, and assessed software requirements, specifications, and models, ensuring testability.3. Executed and meticulously logged tests, evaluated results, and documented any deviations from expected outcomes.4.Improved firmware stability by 25% through rigorous UI, performance, and load testing, resulting in a 97% success rate and increased product reliability.

Duties:• Monitoring and support of the network both VPN links and internet link.• Monitoring and maintenance of the company servers and network.• Perform backups and data transfer activities.• Installation and setup of new computers within the office and also in outlet shops.• Support and training to call center agents, shops agents and staff.• Compiling everyday Call Center Reports.

Nairobi, Kenya

Duties;• Regularly updating of computer software for company staff.• Planning for upgrades and software changes to increase efficiency.• LAN and WAN management.• In charge of domain and email registration as required by the company.• Managing and configuration of CCTV systems.