With over 10 years of work experience in product management and strategy, I am passionate about creating and optimizing platform workflows and capabilities that enhance customer engagement and satisfaction. As the SVP Platform at Houghton Mifflin Harcourt, I lead a team of product managers who focus on customer experience journeys across core, supplemental, and intervention product portfolios. I value collaboration, innovation, and customer-centricity, and I strive to align my team's goals and vision with the organization's mission and culture.In my current role, I have successfully created a platform PM team, refined the SDLC to be CX driven and OKR aligned, and increased license consumption, program usage, visit frequency, and NPS significantly. I have also collaborated with cross-functional teams to develop and execute strategies that leveraged marketing communications, online marketing, and product marketing skills. Previously, I was the VP Product Management at Rapid7, where I drove a platform strategy to unify product experiences and drive cross-sell and up-sell opportunities across the portfolio. I also created new free trial experiences for Incident Detection product to promote a SIEM market entrant and drive new and attach sales.