Help businesses improve their products and services through UX Research Studies

● Research and nurture client leads within political organizations, production companies and international businesses.● Design and implement client outreach campaigns, managing communications to convert warm leads to paying clients.● Lead user interviews with onboarded clients, documenting feature requests and product roadmaps to inform custom website implementations.● Lead email marketing and account management communications (Mailchimp)

• Maintained a portfolio of hundreds of key accounts, while collecting hundreds of thousands of dollars per month for the water, coffee, and filtration services we provided to customers. • Provided outstanding invoices to customers. • Reconciled accounts.

• Maintained a portfolio of hundreds of key accounts, while collecting hundreds of thousands of dollars per month for the water, coffee, and filtration services we provided to customers. • Provided outstanding invoices to customers. • Reconciled accounts.