My core competencies include IT Support, CCTV installation and network management, IT Security as well as marketing and administration of social media platforms. I use Google Analytics to optimize search engine rankings, track the effectiveness of online posts, scale marketing campaigns, and report on the growth and analytics of campaigns to stakeholders. I also have a keen interest in cybersecurity and incident management, and I constantly update my skills and knowledge in this field.As an IT Digital Officer, I helped Comex Ceramics achieve its marketing goals, maintain smooth IT operations, resolve any technical issues, and execute effective digital marketing strategies. I am passionate about leveraging technology to enhance business performance, customer satisfaction, and brand awareness. I am always eager to learn new skills, collaborate with diverse teams, and deliver high-quality results.
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It Officer- Sep 2024 - PresentNairobi County, Kenya
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It Support SpecialistFreelance Nov 2023 - Present
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It Digital OfficerComex Ceramics Jan 2022 - Oct 2023Nairobi, KenyaDuties;• SAP, CCTV, Network & IT Support.• Marketing & administration of social media.• Google Analytics-based Search Engine Optimization.• Tracking the effectiveness of online posts published on numerous platforms, including Google Ads, Facebook Ads, and Instagram Ads.• Scaling marketing campaigns to maximize ROI.• Report on the growth and analytics of campaigns to stakeholders.• Creating reports for digital marketing. -
It Support ConsultantEasy Global - It Apr 2021 - Sep 2021Nairobi, KenyaDuties;• Computers, printers maintenance & repairs• Network configuration & cabling• CCTV installations.
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Information Technology Support ConsultantLocum Investments Limited Jan 2021 - Mar 2021Nairobi, KenyaDuties;- End User support,- Navision POS & Back Office Support- Network management- Workstations maintenance and servicin -
It Support AssistantTuskys Official Dec 2015 - Dec 2020NairobiDuties;• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. • Provide end-user support and resolution of technical issues via email, phone, and other means of communication. • Install, operate, and maintain network equipment including routers, hubs, switches, modems, and any other network devices. -
Service TechnicianMustek East Africa Limited Aug 2020 - Sep 2020Duties;- Troubleshooting and repair of Printers- Troubleshooting and repair of UPS- Mounting and configuration of CCTVs- Servicing of Hardware i.e. POS equipment and UPS -
Apps DeveloperDigital Age Institute Ltd. Jan 2013 - Feb 2013NairobiStudent
Collins Mugo Education Details
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Mt. Kenya UniversityIt -
Graffins College, WestlandsIt -
Digital Age InstituteAndroid
Frequently Asked Questions about Collins Mugo
What company does Collins Mugo work for?
Collins Mugo works for -
What is Collins Mugo's role at the current company?
Collins Mugo's current role is IT Support | CyberSec Enthusiast | Digital Marketing | CCTV Technician.
What schools did Collins Mugo attend?
Collins Mugo attended Mt. Kenya University, Graffins College, Westlands, Digital Age Institute.
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Collins Mugo
Cyber Security Expert | Web Developer | React.Js | Next.Js | Mobile Application Developer | Web 3.0 Developer | Smart ContractsNairobi County, Kenya
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