• Business Strategy• Product Management / Product Development – Hardware and Software• Product Marketing Management• Program Manager – Key customer program management• Tech Support Manager• Customer Support Manager• Directly manage a 4 person team

Supply chain leader providing innovative monitoring products and services that ensure quality, integrity, and security of 11M+ global shipments annually. Managed 6-member team handling ~80 consulting projects annually for Life Science clients globally. Collaborated with global, multi-functional teams to produce client deliverables. Identified, organized, and allocated necessary resources to complete project within deadline and budget. Managed up to $1.5M project budget. • Developed interdepartmental communication and collaboration tools with SharePoint through Knowledge Management initiatives to more efficiently manage client projects.• Created new reporting tools and improved internal documentation, reducing time to produce reports 30%.• Instituted mandatory weekly continuous improvement sessions to identify process problem areas, and implemented changes to increase efficiency and reduce costs.• Developed budgeting tools to manage demand and effectively maintain quality.

Created and conducted ~30 validation and temperature analysis projects annually for temperature control equipment and Cold Supply Chain processes. Customized each project to client needs and requirements. Managed up to $600K project budget.• Gathered and presented marketing feedback to implement product and service improvements, resulting in significant revenue gains.• Created improved billing process, reducing invoice and payment processing time 30%.• Developed and implemented project protocol templates, increasing efficiency and reducing document processing time 33%.• Earned Bravo Award for efforts above and beyond, resulting in $90K revenue (Q1 2015).

Handled temperature analysis projects, reviewed and documented requirements, planned scope, and developed schedules to successfully complete projects on time and within budget. • Gathered client data to analyze and develop reporting, and maintained reporting databases.

Supported 6-member Life Science project team, gathered and organized data, and assisted with management of resources to ensure project success. • Applied Lean Management principles to reduce key activity process time 30%.

Developed web-based Knowledge Management solution tool, and created business process-based model to decrease costs and improve effectiveness through increased collaboration.

Assessed processes and procedures for reading meters, identified areas of inefficiencies, and recommended changes to utilize innovative technology and procedures to reduce costs.

Provided leadership for retail store department selling top-shelf alcohol and gourmet foods. Created engaging merchandise displays to increase sales, and maintained inventory levels.• Expanded inventory based on forecasted trends, increasing monthly beer sales 150%.• Increased sales 200% monthly for spotlighted product by developing marketing program.