Collin Williams Email & Phone Number

Deerfield, IL, US

Bolingbrook, IL, US

• Process and deliver up to 40 customer email projects per week, including many day-of projects, in an efficient, detailed, and timely manner to maintain excellent customer satisfaction.
• Lead and manage a team of five email marketing specialists, including performance evaluations and resource allocation.
• Manage SmartDeals DIY and OYB end customer programs serving over 270 customers with customizable targeted marketing emails.
• Partnered with sales-i to plan and manage the Email Sales Pro project, using sales data to create and send customized, automated emails based on individual customer purchasing trends.
• Design and maintain automated programs delivering hyper-targeted email marketing for Essendant dealers and their customers.
• Partner cross-functionally with marketing, merchandising, communications, and creative teams to ensure alignment of email communications with Essendant’s goals and standards.

Antioch, IL, US

• Managed a team of seven payroll professionals serving 350 small businesses in Northern IL and Southern WI.
• As a member of the Executive Team, contributed to strategic planning for Your Payroll Department.
• Planned and executed the upgrade to Evolution Payroll for 100+ clients within one month.

Bolingbrook, Illinois, US

• Directed and supervised a production team of five in the management and execution of day-to-day projects supporting 200+ customers through the eDeals and Email Plus programs.
• Managed the execution of all email communications for Essendant and its B2B and B2C customers, creating and delivering 130+ unique emails to over a million contacts per month.
• Designed and maintained metrics and dashboards in Excel to track success of email campaigns.
• Facilitated onboarding and training for six new employees.

Chicago, Illinois, US

• Launch Creative Marketing, rebranded as Hangar 12, is a leading shopper engagement agency specializing in digital and mobile marketing, consumer promotions, and brand design.
• Managed recruitment, orientation, and onboarding for 200+ new employees.
• Served on the executive committee; presented KPI analysis and insights on agency and employee performance.
• Authored the Employee Handbook with policies and procedures, payroll, benefits, and expectations.
• Executed semi-monthly payroll for all employees.

Chicago, Illinois, US

• Processed employee records, benefits, termination, leave, and payroll paperwork.
• Administered annual benefits enrollments, including selection of vendor and coordinating employee sign up.
• Created cost of hire, profitability, and efficiency reports in Excel.
• Managed client invoicing, tracking of AP and AR, and evaluation of expense reports.

• Trained more than 100 new and existing clients on software, created program manuals and custom reports
• Increased sales of POS, Loyalty Rewards, and Tee Time Reservation programs by 50% in 3 months
• Provided 24-7 technical support for clients in the United States and surrounding territories
• Oversaw the development, beta testing, and distribution of new and existing applications
• Integrated programs with third party software (GolfSwitch, Cypress Golf Solutions, eRange)

Bs, Finance

Professional In Human Resources (Phr) Certificate Program, Human Resources Management/Personnel Administration, General