Colleen Perez Email & Phone Number

As the Director of Rooms at a busy Philadelphia hotel serving the UPenn, Drexel, and CHOP communities, I’m responsible for overseeing the daily operations of our rooms division, ensuring exceptional guest experiences, and leading a dedicated team to meet the highest standards of service.With a strong foundation in customer service, team leadership, and professional communication, I thrive in fast-paced, high-demand environments, where I can streamline processes, optimize efficiency, and drive both team and guest satisfaction. My background in organization and leadership allows me to manage complex tasks while maintaining a focus on operational excellence.I hold a Bachelor’s degree in Sport Management from Rutgers University–New Brunswick, where I developed a strategic approach to problem-solving and business management. Whether it’s maximizing room occupancy, handling guest concerns, or developing staff, I am committed to ensuring every aspect of room operations runs smoothly and effectively.Let’s connect if you’re interested in discussing how I can contribute to enhancing operational success, team development, and guest satisfaction in the hospitality industry.

Listed skills include Leadership, Organization Skills, Professional Communication, Team Building, and 2 others.

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  Rutgers University–New Brunswick

  Sport Management