I manage a diverse client portfolio that covers several industries including financial, retail, tourism and hospitality clients.My role and the company's aim is to provide bespoke research solutions to help clients enhance their customer experience, gain insight into their competitors, increase customer retention, monitor standards and ultimately, increase sales and revenue.

I worked at The CCD in the role of Researcher since January 2017, with my role being split 50:50 between Researcher and Marketing Executive from August 2020 to February 2022.The role responsibilities of Marketing Executive involved:• Writing and distributing the company email newsletter via Campaign Monitor• Managing and updating customer touch-points for all areas of the business e.g. sales proposal documents and updating 'What's On' page on the website• Content planning… Show more I worked at The CCD in the role of Researcher since January 2017, with my role being split 50:50 between Researcher and Marketing Executive from August 2020 to February 2022.The role responsibilities of Marketing Executive involved:• Writing and distributing the company email newsletter via Campaign Monitor• Managing and updating customer touch-points for all areas of the business e.g. sales proposal documents and updating 'What's On' page on the website• Content planning and management of social media channels, digital and print advertising, AdWords campaigns• Completing monthly reports on all marketing activity (social media, website traffic, Google Analytics, PPC, SEO, AdWords, digital advertising)• Press coverage monitoring (Kantar and Meltwater) and weekly reporting to the CEO• Monitoring and managing enquiries via the Marketing inbox Show less

• Engaging with marketing and sales teams to identify potential clients, grow the sales pipeline, analyse requests for proposals, develop comprehensive bid documents. • I significantly exceeded financial targets set by the Sales Director from 2017-19• Make use of online marketing tools including LinkedIn Sales Navigator, SharePoint and CRM systems• Research and write accurate reports on topics including competitor venues and business sector analysis, present findings at team… Show more • Engaging with marketing and sales teams to identify potential clients, grow the sales pipeline, analyse requests for proposals, develop comprehensive bid documents. • I significantly exceeded financial targets set by the Sales Director from 2017-19• Make use of online marketing tools including LinkedIn Sales Navigator, SharePoint and CRM systems• Research and write accurate reports on topics including competitor venues and business sector analysis, present findings at team meetings and to senior managers • Designed an online platform (link below) for a webinar aiming to attract new clients, created the progamme and managed registration for the event Show less

• Content development and management for internal and external online channels (including customer app). Ensured a smooth user experience and easy customer journey across web and mobile • Delivered research on upcoming sports and other betting opportunities, creating online events (e.g. for rugby competitions), and uploading to online channels using specialised software (Prism), driving revenue and brand loyalty• Demonstrated excellent communication skills, upholding the company’s… Show more • Content development and management for internal and external online channels (including customer app). Ensured a smooth user experience and easy customer journey across web and mobile • Delivered research on upcoming sports and other betting opportunities, creating online events (e.g. for rugby competitions), and uploading to online channels using specialised software (Prism), driving revenue and brand loyalty• Demonstrated excellent communication skills, upholding the company’s brand values in a fast-paced environment, working directly with stakeholders such as sports traders, IT, shops and customers• Idea generation for social media channels and developed creative content, using the company’s individual style and tone of voice Show less

Co-founded and managed MyDundalk App, a mobile app providing information for the residents of Dundalk and visitors to the region about local businesses, promotions and upcoming events.• Developed and delivered the app to provide a local service and act as a means of gaining design, technical, project management and commercial skills• Employed tools including Pixlr and WordPress, and engaged a developer to create the back end of the mobile app• Created marketing campaigns through… Show more Co-founded and managed MyDundalk App, a mobile app providing information for the residents of Dundalk and visitors to the region about local businesses, promotions and upcoming events.• Developed and delivered the app to provide a local service and act as a means of gaining design, technical, project management and commercial skills• Employed tools including Pixlr and WordPress, and engaged a developer to create the back end of the mobile app• Created marketing campaigns through social media channels Facebook and Twitter, and local publications, leaflets, email campaigns and face-to-face• Delivered advertising revenue to maintain the app and build a contact database Show less

Part-time work during study with responsibilities including managing suppliers and taking-on merchandising responsibilities