Colm Mansfield Email & Phone Number

County Dublin, Ireland

Dublin 8, County Dublin, Ireland

• LGMA Graduate Program(Communications and Marketing Stream)Local Enterprise Office Dublin City
• Responsible for the social media accounts of the LEO in Dublin City.
• Managing the generation of newsletters and other outbound communication avenues
• Manning stands at conferences such as Dublin Tech Summit to provide information and answer any questions relating to the work of the Local Enterprise Office and the office's supports and services.
• Manning the public phone line for the LEO and answering any queries which arise.
• Co-ordinating a campaign across the four Dublin based LEOs for print advertising.

Dublin City, County Dublin, Ireland

• HOMELESS PLACEMENT SERVICES (Singles and Couples Team)
• Manning the public Freephone for the placement of service users to emergency beds
• Answering queries from service users and key stakeholders both through sections hunt line and Freephone calls.
• Maintaining contact with service providers and stakeholders to keep accurate lists of the number of beds available to the service.
• Liaising with other sections in the Homeless Services to assist with the moving on of clients from emergency accommodation.
• Assisting in the maintenance and update of waiting list for single room and supported accommodation.

Dublin City, County Dublin, Ireland

• HOMELESS HAP UNIT
• Working as part of the Assessment and Processing team of the Homeless HAP Unit of the Dublin Regional Homeless Executive operated by Dublin City Council.
• Responsible for the processing and submission of all Homeless HAP applications assigned to me and become the primary point of contact for those tenants and their landlords.
• Manning the public phone line for the Homeless HAP Unit and answering any queries which arise.
• Following current data protection guidelines when handling tenants’ and landlords' personal information and abiding by the organisation’s code of conduct.
• Reporting to Staff officers and other senior staff members in the DCC Homeless HAP Unit.

Dublin, Ireland

• HOMELESS HAP UNIT
• Working as part of the Assessment and Processing team of the Homeless HAP Unit of the Dublin Regional Homeless Executive operated by Dublin City Council.
• Responsible for the processing and submission of all Homeless HAP applications assigned to me and become the primary point of contact for those tenants and their landlords.
• Manning the public phone line for the Homeless HAP Unit and answering any queries which arise.
• Following current data protection guidelines when handling tenants’ and landlords' personal information and abiding by the organisation’s code of conduct.
• Reporting to Staff officers and other senior staff members in the DCC Homeless HAP Unit.

County Dublin, Ireland

• HOMELESS PLACEMENT SERVICES (Singles and Couples Team)
• Maintaining contact with service providers and other stakeholders to keep accurate lists of the number of emergency beds available on a daily basis.
• Manning the public freephone for the placement of service users into emergency beds and answering any queries which arise.
• Filing, Data entry, and other general administrative duties.

Dublin, Leinster, Ireland

• Assessing SUSI grant applications for prospective students seeking financial aid to progress in further and higher education.
• Working to weekly targets on both a team and individual level as set by the team leader while maintaining excellent quality standards.
• Responsible for reaching a decision on an applicant’s eligibility for grant funding as per the criteria set out in student grant legislation, requiring in-depth knowledge of student grant legislation.
• Familiarity with the Department of Social Welfare and Revenue practices are per SUSI’s links to these departments.
• Attending and contributing to team meetings that set the week’s agenda.
• Following current data protection guidelines when handling applicants’ personal information and abiding by the organisation’s code of conduct.

County Dublin, Ireland

Managed queries about Young Fine Gael and its branch in DCU. Managed branch social media accounts and publicity for branch events around the university, as well as national events that the branch was involved in.Won Public Relations Officer of the Year 2019 from Dublin YFG for my work in this role.

County Dublin, Ireland

• Short term contract to help overhaul the social media strategy of the company.
• Assisted with the creation of an ongoing social media strategy.
• Social media account optimisation.
• Created content for social media as well as for marketing purposes

Dublin, Leinster, Ireland

• Arranged release of out of hours’ vehicles for insurance and retail customers nationwide, dealing with client representatives, customers and security personnel.
• Administrative duties, including maintaining files and records for the Out of Hours Service.
• Obtained customer credit/debit card information for use in hours.
• Liaised between the AA and other insurance/breakdown companies and Enterprise Rent-A-Car to enable as seamless a transition as possible for the customers.
• Trained fellow staff members in policies and procedures regarding out of hours’ releases.

Dublin, Leinster, Ireland

Part of a multi-platform social media campaign to promote areas and attractions in North Dublin.

Dublin, Ireland

• Provided multimedia workshops to Transition Year students as part of the UniTY Program with DCU
• Supported the E-Learning and Outreach Manager in the organisation of student events.

Dublin, Leinster, Ireland

Dublin, Leinster, Ireland

Master Of Arts - Ma, Social Media Communications, 2Nd Class Honours Grade 1 (2.1)

Activities and Societies: DCU Young Fine Gael, DCU Cycling Club, Media Production Society

Bachelor Of Science (B.S.), Multimedia, 2Nd Class Honours Grade 2 (2.2)

Activities and Societies: Media Production Society, DCU RFC, DCU Swimming Club

Diploma, Public Relations, 2Nd Class Honours Grade 1 (2.1)