Colm Fitzpatrick Email & Phone Number

Dublin, Ie

Dublin, Ie

Dublin City, County Dublin, Ireland

• Relationship management of a portfolio of leveraged deals across a variety of sectors / geographies. • Submitting credit papers, waiver requests and reviews, providing in-depth assessment of financial and non-financial information. • Collaborating with colleagues across multiple geographies with client requests. • Attending syndicate and bilateral lender/client meetings alongside senior management.• Assisting senior management and colleagues with ad-hoc requests on specific initiatives and projects. • Adherence to internal / external compliance obligations and regulatory controls.

Dublin City, County Dublin, Ireland

- Manage a team of 11 Case Managers and a portfolio of c. €250m in NPE exposure.- Track team performance and responsible for the overall development of the team. - Engage Senior Management to define appropriate recovery strategy for the unit. - Establish action plans with Case Managers to reduce NPE book.- Ensuring compliance with SME, CCMA and CPC regulations.- Collaborate with affiliated teams to share knowledge and maintain strong working relationships and morale. - Strict operation of specific SLA’s and turnaround times in a pressurised environment.

Dublin City, County Dublin, Ireland

- Frontline management of a portfolio of non-performing business accounts with exposures of up to €500k. - Assessing financial accounts and negotiating strategies with customers and third party representatives to successful outcomes. - Submitting recovery proposals to credit specialists based on thorough analysis of financials and industry norms. - Ensuring compliance with SME, CCMA and CPC regulations by way of appropriate correspondence and customer calls.- Liaising with solicitors and third party contacts to commence and/or progress litigation procedures where necessary. - Mollify customers through active listening and problem solving. When necessary, log complaints and communicate with the branch network to resolve matters.- Collaborate with affiliated teams to share knowledge and maintain strong working relationships and morale. - Strict operation of specific SLA’s and turnaround times in a pressurised environment.

Dublin4

- Frontline management of a portfolio of non-performing business accounts with exposures of up to €65k. - Collaborate with affiliated teams to share knowledge and maintain strong working relationships and morale.- Strict operation of specific SLA’s and turnaround times in a pressurised environment.

New Century House

- Offering frontline support to clients in early arrears or at risk of contravening the terms and conditions of their credit facility.- Reviewing financial data to gauge client sustainability in both fluctuating and consistent industry sectors.- Proactively engaging with clients and authorised third party advisors on accounts deemed in financial difficulty.- Collaborate with affiliated teams to share knowledge and maintain strong working relationships and morale.- Strict operation of specific SLA’s and turnaround times in a pressurised environment.

New Century House, International Financial Services Centre, Dublin 1

- Support role with the Bank’s MARS Team.- Adherence to the Code of Conduct of Mortgage Arrears.

Amsterdam

- Responsible for the day to day running of the business, including developing relationships with numerous suppliers to ensure adequate stocking and inventory was maintained. - Maintaining control over cash flow, preparing daily bank deposits and ensuring accurate bookkeeping.- Increased sales by managing promotional events to increase footfall and contribute continued profitability to the business. - Daily administration duties involving cash control and daily banking cash reconciliation.- Compile daily and weekly reports to provide senior management with a detailed breakdown of business performance and continued profitability. - Managing staff rosters to ensure adequate staff levels whilst minimising costs on the business.- Assessed training needs and provided relevant training.

Amsterdam, Netherlands

- Responsible for the weekend & holiday period day to day running of the business.

Strasbourg

- Responsible for the day to day running of the business, including developing relationships with numerous suppliers to ensure adequate stocking and inventory was maintained. - Responsible for staff induction and training.- Daily administration duties involving cash control and daily banking cash reconciliation.- Assessed training needs and provided relevant training.

Strasbourg

• Administration duties involving cash control and reconciliation. • Offer optimal customer services to new and existing customer base. • Responsible for inventory and stocktaking.

Dublin 2

• Associated existing and dormant accounts for specific customers, ensuring accounts are correctly associated in line with Regulations.• Digitalise all State Savings on An Post systems. • Identifying and affiliating digitalised accounts with dated paper-based documentation. • Verifying original documentation from existing account holders and associating with current account holders in line AML/KYC guidelines. • Updating An Post IT systems to include newly combined accounts.

• Responsible for the weekend & holiday period day to day running of the business, including developing relationships with numerous suppliers.• Manage a team of 3/4 tellers.• Responsible for providing An Post customers with a wide range of goods and services.• Managed large amounts of cash in the provision of payments to social welfare recipients.• Ensured staff provided excellent customer service and managed situations with difficult customers.• Ensured compliance was adhered to under the Consumer Protection Code, Anti-Money Laundering and An Post’s Code of Conduct.• Responsible for finalising daily accounts for the business.• Chairing end of day huddles to ensure staff focus on An Post business and sales targets set were achieved and exceeded.• Ensured Staff were adequately familiar with new business and products offered by An Post.• Managed the intake of large amounts of cash and ensuring the security of both staff and customers throughout.• Identifying development and training needs within the frontline team.• Ensuring all customer requests was actioned in a timely and efficient manner.• Administration duties involving cash control and reconciliation.

Accounting

Professional Diploma In Financial Services, Banking And Financial Support Services, Merit 3.25

Postgraduate Diploma, Sme Credit Assessment, Merit

Professional Diploma in SME Credit

Professional Diploma In Financial Advice (Qfa), Banking And Financial Support Services

Professional Certificate In Financial Advice (Apa), Banking And Financial Support Services

Master’S Degree, European Studies: East European Studies, 8.2 / 10

Bachelor’S Degree, History, 2.1

Activities and Societies: Soccer Team; Swimming and Lifesaving Club