• Service, install, repair and program commercial DMP burglar alarm systems while also integrating door access control in a commercial environment.• Provide various solutions of CCTV systems (IP – Ethernet, HDCVI) and install/program NVRs within banks, retailers, or independent businesses.• Diagnose and resolve intricate software/hardware/network related issues on ATM/TCRs on first visit to prevent unnecessary downtime for customer.

• Member of a team tasked with design and construction of kinetic art sculptures for installation in private and corporate venues• Responsible for layout and fabrication of printed circuit boards used to drive digitally-controlled NEMA-14 and NEMA-17 Bipolar stepper motors.• Programmed 8-bit Microcontrollers using C language to control stepper motors implementing exponential acceleration/deceleration sequences. • Use of 3-axis CNC controlled router table to cut fabrication jigs and sculpture components• Experienced with the use of metal/wood lathe, table and band saws, vibratory and oscillating sanders, drill press, milling machine with digital readout, and HVLP spray equipment.

- Performs installations on ATM and TCR products (multiple manufacturers).- Performs maintenance on ATMs and TCRs- Prioritizes and plans service calls.- Contacts customer with the estimated time of arrival.- Escalates problems when appropriate.- Reassigns calls when appropriate.- Accurately reports service data.- Interacts in a professional manner with customers and co-workers to foster positive relationships.- Supports service technicians in performing preventative maintenance inspections on conventional products.- Maintains effective communication with Business Management Team and Service Technician Team members.- Provides maintenance on ATM and TCR banking products (e.g. problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining spare parts levels.- Develops a working knowledge of all operating standards, practices, and procedures.- Completes equipment cleanings as specified in service agreement.- Performs other related duties as assigned.- Installs and wires electronic equipment used in systems.- Tests all installed/serviced equipment to ensure proper performance and compliance with customers requirements and all applicable codes.- Troubleshoots and repairs electronic and physical security equipment.- Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits.- Maintains control, and safeguards all company or customer property or information of which employee has been entrusted.

-Responding to customer installation, maintenance, and service calls promptly and effectively-Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory-Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support-Utilizing your technical skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters (for example, Ethernet, Token-Ring, StarLAN, NetBIOS, X.25, etc.)-Performing maintenance repair and system overhauls (like modular swaps and unit replacements)-Managing everything from network faults and traffic, to configuration, security, and remote system access-Capturing customer information to complete invoicing-Logging all customer calls and activity and tracking all expenses incurred in the delivery of services

A leading provider of integrated Human Capital Management solutions for payroll, HR, 401k, and insurance services. By combining its innovative software technology, Paychex empowers small and medium sized business owners to focus on the growth and management of their business.Human Capital Business Consultant● Market and sell a suite of services by prospecting and acquiring new clients to increase our client base in a designated territory.● Schedule appointments with prospective clients while utilizing multiple communication channels (phone, email, networking, marketing campaigns.● Develop long lasting relationships with potential and current referral sources (Banking partners, CPA’s, Insurance Agents, Current Clients and networking groups.● Develop rapport and evaluate the business owner/decision maker’s Human Capital Management needs, while determining which cost effective solution(s) are appropriate and referring them to our internal partners as needed.● Strive to consistently gain technical, competitive and skills knowledge.

• Founding staff member that contributed to the exponential growth of the restaurant’s sales allowing for the expansion of the organization into various locations. • Supported the growth of small business to multi-million dollar revenues and the opening of a second successful restaurant.• Offered premium services to customers to increase sales. Solid understanding of point of sales software. • Maintained professional and productive relationships with customers and peers. Established cross-functional relationships with back of the house to achieve greater customer satisfaction.

• Broke company record for most sales in 1 week • Broke company record for most sales in 1 day • Recruited, hired, trained and coached new and existing sales reps • Operated daily/weekly sales meetings to motivate, engage and educate sales reps• Cold canvassed residential neighborhoods on a daily basis offering TV, Internet and Phone