Colton Lowe Email & Phone Number

• Assist patients in problem solving potential issues related to the health care system, financial or social barriers.• Contact review organizations and insurance companies to ensure prior approval requirements are met.• Present necessary medical information such as history, diagnosis, and prognosis• Develop and implement effective filing systems, ensuring accurate and efficient document storage and retrieval.• Cultivated strong partnerships with referring physicians, healthcare facilities, and insurance companies, establishing a network of trusted professionals for effective referral management.• Facilitated seamless communication and collaboration among healthcare providers, ensuring timely and accurate transfer of patient information for specialized care.

• Manage day-to-day administrative operations, including scheduling appointments, coordinating meetings, managing calendars, and organizing office supplies, resulting in improved efficiency and productivity.• Facilitated clear and timely communication between patients, healthcare professionals, and other stakeholders, ensuring smooth information flow and exceptional customer service.• Prepared company documents, proposals, reports, and presentations• Maintain polite and professional communication via phone, e-mail, and mail.• Organized and coordinated company events, conferences, and workshops, managing logistics, coordinating guest speakers, and ensuring successful execution.

Oversee the organization and maintenance of patient medical records in compliance with hospital policies and regulatory requirements. • Schedule appointments for new and established patients while considering patient insurance, schedule templates and patient/provider preferences. • Train staff on HIPAA compliance and conduct periodic assessments to maintain standards. • Provide excellent customer service to internal and external stakeholders seeking information from medical records.

• Obtaining patients’ addresses, contact details, insurance information, and medical histories• Receiving and processing cash and credit card payments for medical services rendered• Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved• Completes clerical duties including answering phones, responding to emails, and processing patient admission and discharge records• Performing administrative and clerical duties, such as filing paperwork, when necessary