Colton Squire Email & Phone Number

Greetings! 👋 With a rich background spanning over a decade in the service industry, I've honed my skills as a dedicated people leader. Currently, I proudly hold the position of Associate Manager of Member Care at Cricut, leading a team of 100+ customer service professionals. Together, our mission is to provide top-notch support to a diverse member base while helping people lead more creative lives.My passion extends beyond the operational realm — I'm deeply committed to nurturing my team's growth, fostering their leadership skills, and propelling them toward their future career aspirations. At the heart of my management philosophy is the belief in creating a positive working environment, where inspiration meets dedication, and where I lead by example to inspire excellence.Before joining Cricut, I served as the owner and operator of Love SVG, a thriving digital graphics marketplace overseeing all aspects of business development and operational functions; generating over $500k in annual revenue. I successfully navigated its growth, in time culminating in its acquisition by one of the industry's major players.Beyond my professional endeavors, I find immense joy in exploring the world as an avid and adventurous traveler. With a passport stamped from over 10 countries and counting, each journey has been a source of inspiration and cultural enrichment.In addition to my global adventures, I cherish the great outdoors right here in Utah. Whether it's hiking the scenic trails, embracing winter sports, or simply savoring the breathtaking landscapes, I believe in the power of nature to rejuvenate and inspire.My passion for travel and outdoor pursuits not only fuels my personal growth but also contributes to a well-rounded perspective that I bring into my professional life. Let's connect and share stories of exploration and adventure!Feel free to reach out at colton.squire801@gmail.comSkills: Management, Leadership, Customer Service, Team Management, Cross-functional Collaboration, Coaching, Emotional Intelligence, CRM Software Proficiency (Zendesk, Salesforce, etc.), Project Management, Data Analysis, Machine Learning, Time Management, Root-Cause Analysis, Efficiency Improvement, Learning Management System, Problem Solving, People Management, Telephony Software Proficiency (Five9, Zendesk Talk, etc.), SaaS Company Development, Communication, Hardware/Software Troubleshooting, Team Building, Operations Management.

Listed skills include Leadership, Customer Communication, Ms Office Applications, Web Conferencing, and 34 others.