Senior Scooper
• Interacted with customers, delivering exceptional service, resulting in many customer service awards• Optimized cash and credit transactions up to $3,000 daily in high-volume fast-paced retail role by communicating effectively with a team, earning promotion for efficiency and leadership• Trained and mentored 10+ new hires over month-long programs, reviewing skills and assessing readiness for roles, facilitating successful onboarding and promotions