Colum O' Sullivan Email & Phone Number

Sligo, County Sligo, Ireland

Providing IT Support to HSE end users.

Sligo, County Sligo, Ireland

• Meeting and exceeding KPI targets when selling top of the range Volkswagen commercial and passenger vehicles.
• Responsible for display standards of cars. Positioning vehicles in the forecourt and showroom to enhance visual merchandising and impact branded stock increasing sales and brand power.
• I created a sales leads database from a list of returning customers. Filtering customers on rotation with key indicators such as car finance and NCT renewal. This generated a list for cold calling clients. This process.
• Endorsed brand power by recording marketing videos for promotions and sales and publicising them on social media.
• Building rapport and trust with business customers by prioritising repairs and ensuring they received loan vehicles quickly lessening down time and business impact.
• Improved product knowledge of Volkswagen by research and engaging with our mechanics to ascertain common faults and what advise we can give customers.

Sligo, County Sligo, Ireland

• Top Sales Advisor in a busy customer facing outlet for over 8 years. Achieving weekly and monthly KPI’s, store and individual sales targets
• Responsible for banking & reconciliation, opening & closing the store, all key holding duties including alarm call out.
• Report to head office to identify sales trends, detect barriers to efficiency and recommend improvements or solutions.
• Phone, devices and contracts are a highly competitive marketplace. I trained my team in spotting opportunities for upselling and cross selling.
• Constantly learning about the spec of the latest device or the terms of new packages or contracts.
• Responsible for ordering stock, ensuring all documentation and paperwork was in order

Mayo, County Mayo, Ireland

• Assisting Store Manager in the general day-to-day running of store operations.
• Leading a team to deliver high standards in customer care and merchandising standards.
• Achieving and maintaining a high score in the Mystery Shop programme.
• Implementing promotion changes on the sales floor which represent the latest offers and promotions.
• Motivating and incentivising staff to achieve daily insurance sales target, briefing, motivating and assisting team in achieving individual and store performance targets.