Responsibilities:Capital and operating expense budget compilation and reporting for Network EngineeringNetwork expense reporting and cost savingsNew market budget reportingRequisition processing for Network EngineeringInventory forecasts, min/max settings, and reporting for Network EngineeringOff-net circuit analysis and orderingData Center space / cross connect ordering

Responsible for planning the voice, video, and data networks for new markets as well as monitoring and augmenting our existing networks. I am looking forward to working with my team as we build a new business model for new markets, enhance our network capacity and resiliency, and streamline / document our processes.

CloudJumper originates from a spinoff of personnel and resources from cloud services pioneer nGenx -- itself a spinoff from telecommunications provider, Q-Comm Corp. Now organized as two separately operated entities, CloudJumper’s focused mission is the enablement of Total Service Providers and ISV partners in the delivery of WaaS (Workspace-as-a-Service) and managed Workspace-PaaS (Platform-as-a-Service) solutions.Data Warehouse ManagementSalesforce Administration and WorkflowProgram Interfaces (API's)Change ManagementFinance / Reporting

Data Warehouse ManagementReportingSalesforce Administration and WorkflowProgram Interfaces (API's)Change ManagementMicrosoft ExchangeFinance

Onboarding of new Customers and PartnersSystem MonitoringData Warehouse ManagementReportingSalesforce Administration and WorkflowProgram Interfaces (API's)Change ManagementEngineering RequestsProduct Enhancement ReviewsMicrosoft Exchange

Ensure the timely delivery of customer applicationsReview / approve change management requestsReview / approve product enhancement requestsReview / approve engineering inquiriesProject management both within and outside of Application EngineeringProject and case prioritizationChair the interdepartmental Solutions Meetings

Partner Onboarding (Project Management of the handoff from Sales to Operations)Partner order managementDirect Customer order managementPro Services order managementProjects and Customer migration managementDaily reporting and tracking in Salesforce all order and onboarding activity.

-Supervision of 5 Network Support Technicians-Responsible for the personal computers, printers, and phones of 800 associates. This includes day-to-day support, equipment procurement, and maintaining proper levels of spares. Also responsible for video conferencing.Key Projects-Service Desk migration-Windstream PC image rollout

Supervision of 6 Systems Engineers and 1 Rotational EngineerResponsible for the servers, server operating systems, and network for the enterprise-19 filers, 178 network devices, 341 servers (423 server operating systems), and 9 tape drivesDevelopment of annual capital budgetsService event documentation/analysis/corrective action plan developmentData Center ownershipProject Manager -Key Projects--Take ownership of the enterprise network--Data retention and protection architecture (This project migrates disparate backup systems to a single Symantec Netbackup system utilizing a disk to disk to tape strategy.)--Microsoft IPTV implementation (This project entailed the network engineering to add approximately 70 servers and 3 storage systems.) --Take ownership of network engineering --Data Center migrations and consolidations--Blade server/Hyper-V implementation

-Project Manager for new software installations-Oversaw the configuration and installation of laboratory information management system software (LIMS) for new customers. The base number of installed systems increased 61% since joining the company. Installations include BAE Systems, Butterball, General Electric, MetalTek International, and Sara Lee Foods.-Primary project management duties:--Scheduled and lead kickoff meetings to review project deliverables and milestones--Managed and tracked resources assigned to each project--Lead and documented meetings to ensure projects were completed on time and according to contract--Documentation of the system configuration-Responsible for customer software upgrades.--Coordinated and scheduled upgrades with IT staff and end users--Provided applicable software and upgrade instructions--Updated internal documentation and notified support personnel -Maintained the system guide for our LIMS software-Maintained documentation of the USDA Noncompliance Report (NR) module of LabSoft LIMSIT Manager-Managed the servers and network of the company -Scheduled and performed software and hardware upgrades-Provided recommendations for hardware and software purchases and upgrades-Performed network backupsDatabase Administrator-Created databases for new customers-Wrote scripts to update existing databases-Modified scripts for customer upgradesSoftware support. -USDA Non-compliance Report (NR) support for food industry customers-Backup for primary customer support

•Project manager for rollout of an NT based wide area network o 150 offices in 4 states o Hardware and software procurement – $5.2 million o Management of technology and rollout vendors – $4 million o Software deployment – Exchange 5.5, Terminal Server, SMS 2.0, and IBM NetView (Tivoli)• Project manager for upgrade of headquarters network infrastructure (Installation of ATM backbone with switched fast Ethernet to the desktop)• Redesign of server room – racks and centralized UPS• Development of departmental disaster recovery planDuties• Manager of Network Support Department (27 IT professionals) o Servers – 150 NT, 11 Exchange, 2 Microsoft Proxy, 2 Microsoft Terminal Server, 6 AIX, 2 HPUX, 3 Netware o Network Nodes – 2,000 o Client/server applications supported – PeopleSoft HR, Timeline, MortgageWare, ProBusiness