Colynn Calkum Email & Phone Number

Fayetteville, North Carolina Area

Norcross, Ga

Ashland, Virginia

Fairbanks, Alaska

Yorktown, Va

Denver, Co

ProSource Wholesale Floorcoverings, Denver, COShowroom and Marketing Manager, June 2013 – June 2014 *Returned to this previous employer after moving back to ColoradoShowroom: Provide the best support to the staff and customers: Able to perform every job function in the showroom to include sales, claims, complaint resolution, collections, payables, ordering, order status, and more. • Go-to person for help with guidance, training, problem-solving and game-planning• Worked with sales staff on price negotiations, as well as assisting customers to ensure every sale - saw consistent increase of 10% or more in sales from previous year• Trusted with secure company information; technical, personnel, and personal • Performed computer updates for major accounting software conversion• Manage database: orders, pricing, customer dataMarketing: Develop and execute marketing programs to increase customer demand and revenue. Coordinate with Owner and Vice President to plan goals, market strategies, and campaign focus. Choose the best marketing options to target member prospecting, member acquisition and member retention based on the needs of the business. • Planned, promoted and hosted at least one event per month• Created and collected promo material for Jumbo screens in showroom - designed through Navori software and supported by Control4 hardware• Events include Business Networking, Product Launch, Stock Sale, Realtor, Designer, Holiday• Gain attention and traffic through social media: Facebook, Twitter, LinkedIn, ConstantContact, and more

Yorktown, Va 23693

Sales Manager Responsible for increasing the productivity of each employee, as well as achieving and exceeding showroom profitability goals. Consistently achieved sales gains of 20% or more over previous year. Oversaw a staff of 5-10 employees, which included 3-5 Account Managers, a Warehouse Service Coordinator and an Administrative Assistant.Responsibilities included:• Assigning membership leads and assigning marketing territories to Account Managers• Aligning sales territories for activity and effectiveness• Tracking memberships sold and activated during 1-3 mo, 4-6 mo and 6-12 mo of membership• Tracking appointments for showroom visits and walk-in visits• Designing and implementing methods for increasing new member leads• Measuring, tracking and analyzing sales performance by individuals and sales team• Recruiting and hiring new Account Managers when needed• Ensuring newly-hired employees are trained and certified in PSN On-boarding process• Developing results-driven sales goals and develop action plans to help them achieve goals• Managing the showroom’s reward and recognition programs• Selecting and pricing showroom merchandise• Maintaining a professional level of knowledge about flooring products• Planning and managing showroom promotions

Harker Heights, Tx 76548

Manager, October 2008 – December 2011 *Began as a front desk team member, continued these duties while managing/marketingManaged and motivated a staff of 15+ employees toward meeting daily and overall productivity goals. Created job descriptions and procedure manual to improve employee job performance and encourage adherence to policy. • Increased sales by >20% each month from previous year• Drafted business forms, documents and correspondence • Developed marketing promotions and themes• Designed, prepared, and distributed marketing pieces• Planned, promoted, and hosted events and happy hours• Setup social media: Facebook, Twitter, LinkedIn, DemandForce and more

Denver, Co 80223

ProSource Wholesale Floorcoverings, Denver, COManager, November 2001 - December 2007 *Began as a receptionist, then to the Order Desk/Customer Service and finally ManagerManaged a staff of up to 35 employees to include Sales, Operations, and Warehouse employees for two locations. Worked directly with vendor to negotiate better pricing and showroom displayed products. Made sure of showroom accuracy: Inventory control, showroom, set, orders placed and tracked, employee schedules adhered to and any employee issues dealt with.• Helped grow the company from $8m per year to over $20m per year• Reduced Receivables from 500k to less than 150k• Hosted Pilot Business Credit Program; reported results and experience at national convention• Member of the ProSource National Marketing Committee• Planned, promoted, and hosted huge sales events