Delivered excellent care to maintain the safety and well being of dogs in large scale 60+ dog packs. Oversaw the arrangements of dog groupings to ensure the safest and healthiest possible pack. Administered medication and food to meet owners specifications. Worked in teams to complete cleaning tasks thoroughly and in a timely manner.Utilized skills in identifying body language to stop potential altercations before they can start.Worked with reactive dogs to help them settle into their environment.Managed high energy packs with a clear head and multitasking during yard transition periods to ensure safety and efficiencyDelivered extensive notes on dog’s behavior and how they are succeeding in their environment and how we may be able to help them further

Showcased extraordinary multitasking abilities to manage several duties throughout the time with Polly Insurance Agency. Fulfilled client requirements by overhauling customers' existing policies to match changing lives and facilitating any problems regarding billing. Streamlined overall workflow by serving as frequent resource to peers and answering any questions regarding job protocols.Improved staff skillset by assisting in training new employees in the department.Maximized customer satisfaction by interacting with clients and assisting in finding the best available rates in accordance with lifestyles.Increased overall process efficiency and saved valuable time by spearheading cross-functional team as well as managing all new business paperwork (needed to be signed/retained), while updating existing protocols to obtain as many signatures as possible in a timely manner.

Ensured delivery of excellent care to dogs by working directly with dogs both individually and in large groups as well as monitoring dogs feeding and giving all medicine as mandated by owners. Supported effective utilization of time/resources by making reservations and filling out intakes for dogs' stay, while managing front desk operations. Maintained records of dogs in care facility by using QuickBooks to manage payments and kennel connection.Enabled quick resolution of complex issues by acting as liaison between staff and management.Saved new employee hiring cost of company by simultaneously managing animal care and front desk operations.Achieved desired performance objectives by training new staff to stay on task and operate in accordance with company guidelines.Utilized interpersonal communication skills to communicate dogs’ behavior/health condition to owners in a professional manner, while suggesting necessary action plans (if dogs are in critical condition)

Completed all assigned tasks related to restaurant by implementing task prioritization and multitasking skills. Utilized extraordinary multitasking abilities to perform various tasks simultaneously, such as removing pizzas from oven, labeling products to fit correct order, answering phones, and managing register between food items.Delivered excellent customer experience by proactively performing hosting, serving, cooking, and cleaning activities with an emphasis on maximizing client satisfaction.