Courtney Mason Email & Phone Number

United States

Promote Grammarly's products and services while representing the brand in a positive light. Increase awareness, usage, and satisfaction with Grammarly's products and contribute to the growth and success of the brand.

Montgomery, Alabama, United States

As a Brand Engagement Coordinator at Experience Montgomery, a division of the Montgomery Chamber of Commerce, I have excelled in digital platform management and content distribution, both internally and externally, enhancing our brand's digital presence. I am responsible for planning, researching, developing, and executing concepts for various projects requiring graphic arts, such as pamphlets, posters, brochures, and displays. I've been instrumental in crafting and implementing highly effective digital communication strategies. My achievements include curating captivating tourism experiences aligned with the Experience Montgomery brand and supporting diverse initiatives and projects led by our valued business partners, internal stakeholders, public relations, events, and communications teams.

Montgomery, Alabama, United States

As an Administrative Associate for the Department of Psychology at Auburn University at Montgomery, I excelled in providing comprehensive administrative support while seamlessly combining my skills in marketing, design, and instructional design. I managed various responsibilities, including coordinating office equipment maintenance and overseeing a complex filing system, showcasing my meticulous organizational and operational skills. Additionally, I leveraged my design expertise by creating and maintaining visually engaging department boards, flyers, promotional materials, and website content, enhancing the department's presence and communication. I demonstrated my proficiency in marketing in my role as program coordinator for the MS Psychology Application Committee, where I played a central role in promoting the program by composing and typing various materials, conducting data entry, and analyzing documents for accuracy, aligning with my commitment to effective communication and educational excellence. Alongside these achievements, I assisted faculty with course maintenance in Blackboard Ultra by helping to upload courses, add textbooks, and retrieve course shells. My collaborative approach with faculty and staff further highlighted my dedication to teamwork, ultimately contributing to the department's efficiency and success.

Prattville, Alabama, United States

As a School Photographer at LifeTouch, I traveled throughout the southern region of Alabama, visiting multiple school locations to capture memorable seasonal photos of students. In the studio, I honed my skills as a portrait photographer, staging photos for various sets and applying light photo edits and retouches to ensure the highest quality and visual appeal. This experience allowed me to develop a perceptive eye for detail, creativity in photography, and the ability to work both in the field and within the studio environment, all while delivering exceptional visual content to clients and preserving cherished memories.

Dallas, Texas, United States

As a Flight Attendant Supervisor at Southwest Airlines, I supervised a team of 150-200 Flight Attendants. I was instrumental in delivering exceptional inflight service and hospitality to our valued customers. Through my commitment to teamwork, open communication, and cross-departmental collaboration, I advocated daily for the Flight Attendant work group and the Operation, actively resolving operational challenges and enhancing our service delivery. I played a crucial role in aligning Flight Attendants with company policies, procedures, and contractual agreements. I offered coaching and counseling to address compliance issues and resolve conflicts, significantly improving performance and the overall customer experience.My dedication to applying innovative concepts and techniques helped me establish and maintain strong relationships with Flight Attendants while achieving departmental goals and objectives. Additionally, I spearheaded initiatives like hosting station appreciation cookouts, promoting a harmonious working climate, and boosting morale, productivity, and efficiency. My commitment to excellence earned me the distinction of Employee of the Quarter in both the 4th quarter of 2016 and the 4th quarter of 2019, showcasing my unwavering dedication and exceptional contributions as a Flight Attendant Supervisor.

Dallas, Texas, United States

As a dedicated team member, I was a primary point of contact, providing high-quality administrative support and ensuring the smooth operation of the Inflight Base. I managed and maintained crucial office activities, including communication between Inflight Leaders, record tracking, and document filing. My skills in scheduling, travel arrangements, and communication screening were instrumental in facilitating the seamless functioning of the Inflight Base Leadership team. I also played a pivotal role in project management, ensuring tasks remained on schedule and developing revisions to systems and procedures to enhance operational efficiency.Among my many significant achievements is the successful coordination and execution of Lounge-hosted programs, events, and activities designed to recognize and appreciate Flight Attendants. These programs and events involved meticulous planning of logistics, budgets, venue selection, activity planning, transportation, and entertainment, showcasing my keen organizational, event, and project management abilities. Additionally, I oversaw the planning and logistics for an Inflight Base Team outing to St. Louis, MO, demonstrating my ability to manage events with minimal input. Furthermore, my innovative thinking led to the establishment of the Star Award recognition program, which fostered teamwork and celebrated notable performances. These achievements and contributions culminated in my recognition as the Employee of the Quarter in the 4th Quarter of 2014. I am passionate about delivering top-notch administrative support.

Dallas, Texas, United States

As a Payroll Specialist, I processed the time and attendance for over 2500 Aircraft Maintenance Employees based on complex contractual agreements per workgroup. My contributions extended to meticulously managing time records, ensuring accuracy in calculations, and promptly processing payments in line with the Maintenance contract, including overtime, vacation, and sick hours. I served as a subject matter expert, responding to employee queries in a knowledgeable and timely manner. Using my knowledge of working in Kronos, I uploaded time records, made necessary adjustments, and consistently met tight deadlines. I demonstrated a keen eye for detail by investigating and resolving variances and employee pay discrepancies, aligning with contractual agreements. Additionally, I took the initiative to create and implement a new training program, including training diagrams and instructional materials, to ensure continuous employee development and long-term excellence in the department.

Bachelor Of Interdisciplinary Studies: Leadership/Professional Studies, Minor In Marketing, 3.89

Activities and Societies: Phi Kappa Phi Tau Sigma Honor Society

Associate Of Applies Science - Aas, Visual Communications Ux/Ui

Associate Of Arts - Aa, General Studies