Colleagues know me as a highly creative individual who can always be trusted to come up with a new approach. I never try to impose my ideas on others. Instead, I spend a lot of time understanding the business needs of both partners and staff before suggesting ideas. I’m at my best collaborating with others. Proven record in building relationships with upper-level leaders and high government officials. My unique approach of guided dialogue and best practices teaches leaders to lead themselves so they get back on track. Extensive experience with a high and deep understanding of critical business drivers in multiple markets and industries; Bilingual English/ Spanish ,Italian and French. I offer an extensive background working within the Workforce Industry in both the Private sector and Governmental sector. Many years of professional experience assisting dislocated workers and job seekers. Knowledgeable with Workforce Innovation and Opportunity Act, employment services through Wagner Peyser. Delivering management and organizational strategy development to drive change management and improvements in communications, strategic execution, leadership development, risk management, and specializing in Training and Facilitating Seminars and Workshops on, Customer Service Techniques, Leaderships Skills, Management Skills and Communication Skills between both Customers and Staff. I also specialize in human resources conflict resolutions.Core Knowledge & Skill Areas:Building partnerships and business relationships through collaborations and communicationClear understanding of functional management and the implementation of theoryMotivational Speaker/Business and Life Coach/Trainer/Executive Coach•Customer Relationships • Hotel Management •Restaurant Management• Contract Negotiations •Management And Staff Training• Service Strategies/Solutions • Consulting • Team Training & Mentoring • Streamlining costs