Donna Henry Email and Phone Number

Strategic Consulting, including staff training & compliance strategy development. Advising exporters and cargo companies on formation of policy and procedural structures as required to be in compliance with all government export rules and regulations.

• The development and implementation of policies & procedures to ensure compliance with TSA/DHS, CBP, BIS, DDTC, AES Census, OFAC, EAR and ITAR regulations, some of which were used by TSA as the Standard of Excellence for IAC auditing and outreach.• Working with IT to develop custom system programs to ensure operational compliance. • Developing and directing staff training in compliance and operational efficiencies.• Maintaining required documentation and staff records for compliance with our TSA Security Program.• As the designated IACSC, managing the IACMS as well as other responsibilities under this sub-title as single point of contact for TSA• Developing the documentation and trainings required for, and guiding the implementation of the company's CCSF certification in its first 3 facilities.• Successful negotiation of several Voluntary Disclosures with, and violation responses to DDTC, CBP and AES Census saving the company from potential fines and penalties.• Worked with TSA in Washington as a representative of various industry groups.• Conducted outreach programs for TSA to assist them in gaining a better understanding of industry practices.

•Managed staff and daily operations of the department: hiring, training, conflict resolution, payroll, scheduling, staff development and procedural implementation. •Identified inefficiencies and developed and implemented procedures resulting in improved productivity, setting the model for all branches.•Assisted the Branch Manager in meeting branch KPIs set by Corporate.•Was rewarded for meeting KPIs in improved Customer Service