Andre Veilleux Email and Phone Number

* Network Support and Services.* Complete site outsourcing services and maintenance.* We provide Maintenance Agreements that are flexible and convenient so that your equipment is always 100% so you can do what you do best.* For Networking and Peripheral Sales, Service and Maintenance.

Support and Maintain Windows 2003 environment including but not limited to: Blackberry server, nightly backups, Antivirus and Anti Spy Ware, McAfee and Norton. Exchange and Lotus Notes Familiar with most major manufacturers, IBM, Lenovo, HP, Dell and experienced with less common brands like White Knight, Touch Systems, MSI Laptops, Acer.; 1100 workstations and 75 servers in a widely geographical distributed network. Wireless point to point as well as multi access points, file system security and management. Remote control software and helpdesk software (Remedy). Experience in manufacturing environment while keeping a perfect safety record. Routers, switches print servers, copiers, printers, fax machines, inventory handhelds. Deal with purchasing and suppliers as well as evaluate new hardware and software. VPN remote access maintenance and support including Osaka and Tokyo. A multitude of other tasks as they arouse.

Migrated and configured a Novell 4.11 network from "wiring (Cat 5 UTP) to hubs" from a LANtastic coaxial network. Technical support for complete Office '97 suite as well as Corel 8 suite including Corel Draw and Photoshop. In charge of purchasing, upgrading, repairing anything from 486's to Pentium II's. Database administration and maintenance, custom SQL queries and Crystal Reports for Abacus software. Complete Internet services from designing and writing company home page to e-mail services. Created and maintained company instructional manuals using (PageMaker, Corel Draw, AutoCAD and Photoshop). Printer maintenance (HP Lasers, Inkjets and dot matrix) installed SCSI tape system and; maintained off site backups. Other duties included graphics scanning, OCR, teaching and digitizing hardware, evaluating future software and hardware needs, Y2K preparations....

Complete network support duties on a Sun Solaris system with UNIX. Researched, designed and wrote a custom software application with 4GL software.