- Leading and managing the development, implementation, and optimization of digital products and services.- Ensuring compliance with healthcare standards such as HIPAA and PIPEDA and integration with healthcare software like Telus Health Kroll and PharmacyWire.- Overseeing a team of six offshore developers, navigating challenges of a remote team and working closely with local stakeholders.- Introduced and embedded Agile methodology, decreasing project overages by 20%.- Designed and managed major feature releases such as the internal document signing platform and the (ongoing) inventory database overhaul.

- Supervised front-of-house and box office staff, ensuring exceptional customer service and seamless operations.- Handled celebrity guests with discretion and professionalism, ensuring their needs were met while maintaining event flow.- Navigated and enforced strict COVID-19 mandates, implementing safety protocols to protect staff, guests, and patrons while complying with regulatory requirements.- Ensured the venue remained compliant with all regulations and maintained optimal condition.

- Developed comprehensive lesson plans, assessments, and instructional materials tailored to the diverse needs of students.- Created an original university-level course, providing advanced educational content that challenged and engaged students.- Continuously assessed student progress and provided constructive feedback to support academic goals.

- Managed event planning, logistics, and resource allocation, overseeing the coordination of supplies and staffing to ensure smooth and efficient operations.- Implemented LEAN methodology to streamline processes and reduce staffing costs by 30%.- Developed standard operating procedures, managed budgets, and built relationships with clients and partners.- Organized catering logistics of 100+ person events- Secured $50,000 grant for equipment and operating expenses