Digital Marketing Cum Cs Executive
CurrentVSSES is a joint venture between 3 reputable corporations including Sembcorp Industries (Sembcorp); Becamex IDC Corporation (Becamex IDC) and Vietnam Singapore Industrial Park J.V.Co (VSIP).VSSES develops and implements rooftop solar solutions and other smart urban energy solutions in VSIP’s various integrated townships and industrial parks, as well as Becamex-owned industrial parks and facilities in Vietnam.We are proud to be the vanguard of new developments and technological advancements in sustainable energy.*Main Duties:- CUSTOMER SERVICE: 50%+ Work closely with O&M and Finance department on electricity bill notices from/to local authorities (EVN) and customers.+ Maintain relationships with customers/tenants of buildings.+ Maintain a proper billing system and payment request formats.+ Maintain a register of customer accounts and regularly update them.+ Channel’s representative for customer queries.+ Handle complaints, and requirements from the clients.+ Follow up closely with payments due from customers.+ Assist in presentation and marketing efforts for the company’s services to customers.- MARKETING: 40%+ Create content direction and develop content (in English and Vietnamese) for all marketing channels (Website, LinkedIn, Facebook, Youtube, PR, Email Marketing, etc.), ensuring a proper mix of content types.+ Manage company’s website and social channels.+ Develop content for company materials such as Brochure, Folder, Presentation, etc.+ Work with internal/external to execute specific campaigns or events.+ Conduct market research and competitive analysis to understand the market and industry.+ Identify new trends and opportunities to improve content quality for better engagement.- 10% Other duties as assigned.