Sr. Solutions Engineer
CurrentAct as a consultant to prospective and existing clients, as well as internal teams to design effective solutions to business needs. Help inform and influence the development of new features, as well as continuously improve the services and support we provide to our clients.Directly deliver, and assist others in creating practical demonstrations of proposed solutions; along with presenting them to other members of the team, prospects or clients.Collaborate with Client Success Managers, to recognize and support the delivery of new revenue opportunities within the client base.Develop and execute consulting engagements focused on delivering value with and to Clients.Collaborate with partners to bridge technical/business relationships around product enhancements and other initiatives.Short-term onsite assignments providing end-user training and best-practice support.Support with the delivery of client onboarding and ensure high value product utilization.Analyze current solutions and contribute to documenting and monitoring requirements needed to improve user experience, product fit and viability.Contribute to knowledge bases, implementation methods and internal/external training to deliver value to partners.