Concetta Lashier
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Concetta Lashier Email & Phone Number

Selling Business Manager at Dillard's Inc.
Location: Merritt Island, Florida, United States 6 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Dillard's Inc.
Role
Selling Business Manager
Location
Merritt Island, Florida, United States
Company size
19527 employees

Who is Concetta Lashier? Overview

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Quick answer

Concetta Lashier is listed as Selling Business Manager at Dillard's Inc., a company with 19527 employees, based in Merritt Island, Florida, United States. AeroLeads shows a matched LinkedIn profile for Concetta Lashier.

Concetta Lashier previously worked as Customer Service Team Lead at Percepta and CX Zone Manager at Ford Motor Company. Concetta Lashier holds High School Diploma from Merritt Island High School.

Company email context

Email format at Dillard's Inc.

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Dillard's Inc.

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Profile bio

About Concetta Lashier

As a Team Leader for the Software Updates and In-Vehicle-Technology Team, I am dedicated to improving the customer's experience, brand loyalty and trust. I assist in creating new and edit current processes to better ease the customer's experience.I have worked in the Automotive Industry since 2020. I am driven to deliver the best resolution for both the customer and business. I encourage outside of the box thinking, open communication and teamwork.

Current workplace

Concetta Lashier's current company

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Dillard's Inc.
Dillard'S Inc.
Selling Business Manager
Merritt Island, FL, US
Website
dillards.com
Employees
19527
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Company profile
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6 roles

Concetta Lashier work experience

A career timeline built from the work history available for this profile.

Customer Service Team Lead

Current
Percepta

United States

Mar 2024 - Present

Cx Zone Manager

Ford Motor Company

United States

  • Responsible for overseeing and optimizing the customer experience for 43 authorized Ford Dealerships. Ensure success with Remote Experiences such as: Pickup & Delivery, Mobile Service and Online Service Reservations.
  • Develop and implement strategies to enhance the customer experience.
  • Driving initiatives to improve overall quality of repairs and sales events.
  • Analyze customer surveys regarding their repair or purchase to identify areas of improvement.
  • Collaborate with cross-functional teams to address process concerns.
  • Monitor Key Performance Indicators.
Nov 2023 - Jul 2024

Sales & Inventory Specialist

Ford Motor Company

United States

  • Responsible for managing and optimizing the Sales & Inventory processes for 77 authorized Ford and Lincoln Dealerships.
  • Monitor and analyze sales trends.
  • Manage inventory levels.
  • Manage and approve wholesale for each dealer.
  • Audit dealership order banks to ensure retail orders are scheduling in a timely manner.
  • Submit and schedule specialty vehicle orders to the Region on behalf of the dealer.
Apr 2023 - Nov 2023

Team Lead

Percepta

United States

  • Responsible for overseeing, guiding, and coaching a team of 8-15 individuals of diverse backgrounds to achieve operational excellence and meet performance objectives. Additionally, play a key role in communicating.
  • Monitor and track key performance indicators.
  • Foster a positive and collaborative workspace, while promoting teamwork and effective communication.
  • Track vehicle software issues for engineers and the client.
  • Create reports to track individual employee scores throughout the calendar year.
  • Conduct annual performance reviews.
Jan 2022 - Apr 2023

Customer Service Representative

Percepta

Melbourne, Florida, United States

  • Field inbound and outbound calls from Ford, Lincoln, and Mercury customers who have received notices regarding the Takata Airbag Inflator Recall.
  • Ensure authorized Ford dealers have the parts to complete the required service prior to the appointment.
  • Remind customers about their upcoming appointment.
  • Document all customer and dealer interactions in the CRM.
  • Promoted to Subject Matter Expert (SME) within 6 months of hire date.
  • Identify and escalate priority issues as needed.
Nov 2020 - Jan 2022
Team & coworkers

Colleagues at Dillard's Inc.

Other employees you can reach at dillards.com. View company contacts for 19527 employees →

MR Miguel Reyes Miguel Reyes Colleague at Dillard'S Inc.El Paso, Texas, United States, United States View → JT Jordan Tackett Jordan Tackett Colleague at Dillard'S Inc.Little Rock, Arkansas, United States, United States View → HW Hanna Wood Hanna Wood Colleague at Dillard'S Inc.Albany, Texas, United States, United States View → GJ Garnett June Garnett June Colleague at Dillard'S Inc.Augusta, Georgia, United States, United States View → LM Li Mursch Li Mursch Colleague at Dillard'S Inc.Wichita, Kansas, United States, United States View → DS Dot Stevens Dot Stevens Colleague at Dillard'S Inc.Tampa, Florida, United States, United States View → DP David Pruett David Pruett Colleague at Dillard'S Inc.Little Rock, Arkansas, United States, United States View → FW Francella Williams Francella Williams Colleague at Dillard'S Inc.Lafayette, Louisiana, United States, United States View → MR Malynda Raker Malynda Raker Colleague at Dillard'S Inc.Akron, Ohio, United States, United States View → NA Nasima Akhter Nasima Akhter Colleague at Dillard'S Inc.Windermere, Florida, United States, United States View →
1 education record

Concetta Lashier education

  • Merritt Island High School
    Merritt Island High School
    High School Diploma
FAQ

Frequently asked questions about Concetta Lashier

Quick answers generated from the profile data available on this page.

What company does Concetta Lashier work for?

Concetta Lashier works for Dillard's Inc..

What is Concetta Lashier's role at Dillard's Inc.?

Concetta Lashier is listed as Selling Business Manager at Dillard's Inc..

Where is Concetta Lashier based?

Concetta Lashier is based in Merritt Island, Florida, United States while working with Dillard's Inc..

What companies has Concetta Lashier worked for?

Concetta Lashier has worked for Dillard'S Inc., Percepta, and Ford Motor Company.

Who are Concetta Lashier's colleagues at Dillard's Inc.?

Concetta Lashier's colleagues at Dillard's Inc. include Miguel Reyes, Jordan Tackett, Hanna Wood, Garnett June, and Li Mursch.

How can I contact Concetta Lashier?

You can use AeroLeads to view verified contact signals for Concetta Lashier at Dillard's Inc., including work email, phone, and LinkedIn data when available.

What schools did Concetta Lashier attend?

Concetta Lashier holds High School Diploma from Merritt Island High School.

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