Identify opportunities, customer needs and manage existing customer relations.Provide customized solutions and comprehensive customer supportSetting up Sales Strategies as it relates to customer accounts.Own and drive reporting accuracy of KPIsCollaborate with internal team to plan,execute and monitor progress against business plansAnalyse customer business through profitability modelling, financial forecasting and competitive analysisDrive and implement sales projects inline with market strategy

research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing marketsgenerate leads and cold call prospective customersmeet with customers/clients face to face or over the phonefoster and develop relationships with customers/clientsunderstand the needs of your customers and be able to respond effectively with a plan of how to meet thesecarry out sales forecasts and analysis and present your findings to senior management/the board of directors

Operating as the lead point of contact for all matters specific to my account Building and maintaining strong lasting customer relationshipLiase with client’s cross functional internal teams to improve entire customer experienceClearly communicate the progress of daily, weekly and monthly initiatives to stakeholdersIdentify areas of improvement to meet targetsCompile customer feedback and present it to technical teamQuery handlingManagement of aggregators

Recruit new customers and initiate customer retention strategiesImplement best practices to meet and surpass customer needs and requirementsCreate marketing strategies to achieve sales targetsAssist and support bank management in delivering customer servicePrepare sales reportsAfter sales serviceMarket Intelligence

Perform cold calling to get the attention of possible clients.Monitor day-to-day operations of advertising campaign. Plan, initiate and execute media plans. Perform extensive research on clients and competitors.Assist and coordinate with accounts department in billing issues. Create a brand image for clients' products or services.Handle incoming inquiries to buy ad space. Communicate with clients regarding advertising campaign. Execute advertising campaign within the clients' budget limits. Build customer relationships.

DutiesEstablishing new businessOrganize Sales visitsDemonstration and presentation of products to prospective customersMaintain records of work schedules and tasksAnalyzing sales trendsActing as a bridge between the company and its current customers and future customers.

MAIN DUTIES EXECUTED1. Pre-launch tasks Developing concept for promotions and services Developing Marketing Briefs for promotions and services Preparing frequently asked questions and terms and conditions for upcoming Value Added Services and products Developing User Acceptance Tests  Co-ordinating and performing User Acceptance Tests2. Launch Tasks Preparing training manuals for upcoming value added services and ensuring front line staff has been trained Attending Value Added Services training sessions Requesting for customer care survey results of launched Value Added Services Prepare launch documents thus approval forms, launch checklist and staging documents. 3. Other Duties Market intelligence Developing memoranda, change request and short-code requests for Value Added Services Manage Below-the-Line (BTL) and Social Media Schedule Co-ordinating with third parties in launching Value Added Services