Confidence Ezeamaka Email and Phone Number
Results-driven Customer Support Specialist with a strong focus on providing exceptional service and resolving customer inquiries. Proficient in utilizing CRM software and chat support platforms to maintain open and interactive communication with customers. Skilled in identifying and addressing customer concerns with empathy and efficiency, ensuring a positive customer experience. Adept at handling inbound calls, emails, chats, tasks, and tickets while adhering to industry-specific standards. Collaborative team player with a proactive approach to problem-solving and a track record of meeting and exceeding performance metrics.These are my technical skills:1. Experience using modern project management tools (Trello, Monday.com, Click-up, Asana, Skype, Slack, Zoom, Microsoft Teams)2. Experience using modern CRM tools (Zendesk, Intercom, Grasp, Avietum)3. Experience using modern appointment tools ( Calendly, Google Calendar)4. Experience using knowledge file sharing tools (Google Drive, Dropbox, One drive, Google Doc)These are my key strengths:Highly equipped with hard skills such as communication skills, Empathy, Problem-solving, Customer support, Tech-savvy, Attention to detail, Adaptability, Patience, Conflict-resolution.Areas of Engagement:Customer support | Virtual Assistant | Administrative Assistant | Technical Support I Email, Chat, and Phone support l
E-Settlement Limited
View- Website:
- esettlement.com
- Employees:
- 68
-
Customer Support RepresentativeE-Settlement Limited Feb 2022 - PresentLagos, Lagos State, NigeriaFinancial Services -
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Secretary/Front DeskRbq Limited Jun 2019 - May 2020Lagos State, NigeriaInvestment Services
Confidence Ezeamaka Education Details
-
Federal Polytechnic Nekede, OwerriUpper Credit -
Delta State Polytechnic, OtefeUpper Credit
Frequently Asked Questions about Confidence Ezeamaka
What company does Confidence Ezeamaka work for?
Confidence Ezeamaka works for E-Settlement Limited
What is Confidence Ezeamaka's role at the current company?
Confidence Ezeamaka's current role is Customer Support Specialist||Happiness Expert for small/Large organizations. Here: To support your business with active and engaging customer support, using my live chat, and email management experience and skills..
What schools did Confidence Ezeamaka attend?
Confidence Ezeamaka attended Federal Polytechnic Nekede, Owerri, Delta State Polytechnic, Otefe.
Who are Confidence Ezeamaka's colleagues?
Confidence Ezeamaka's colleagues are Omowunmi Odunewu, Saliu Racheal Tenniolami, Sandra Nwokorie, Charles Enyinna, Enyinnaya Amarachi, Kelvin Amamize, Oluwatobi Odelade.
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